• Achieve the best possible outcomes with an EHR built for behavioral health and IDD providers

WellSky™ offers the only Electronic Health Records (EHR) solution for behavioral health and intellectual and development disabilities (IDD) providers that connects directly to your payer’s system. Our closed-loop, payer-provider data sync eliminates duplicative data entry, speeds eligibility checks, accelerates authorizations, and shortens reimbursements timelines. Streamline all of your mental health, substance use, and IDD needs with WellSky Behavioral Health & IDD Providers (formerly AlphaFlex).

Explore our Behavioral Health & IDD Providers solution

Comprehensive Support

WellSky provides a fully integrated suite that includes documentation, scheduling, practice management, reporting, and revenue cycle management. With all the functions centralized in one system, third party add-ons can be eliminated, and claims are validated against more data points to yield greater accuracy.

Client Management

Collect clinical and support data in an easy-to-use system that can send automatic alerts to clinicians and staff if issues arise. Track client progress over time to see trends and determine the best course of action. Remind patients of appointments with our scheduling tools to reduce no-shows and encourage engagement, and give individuals real-time access to their information through a secure client portal.

Decision Support

WellSky Behavioral Health & IDD Providers offers the flexibility you need to manage clinical decision support and outcomes, enabling you to deliver care that is both compassionate and compliant with payer requirements.

FlexDocs

Unlike many EHRs that lock you in to a limited set of templates, or require payment for customizations, WellSky Behavioral Health & IDD Providers lets you create and edit templates to fit your needs.

Reimbursement Tools

WellSky automates claim submission, reconciliation, and rebilling/replacement of denied claims to ensure maximum payment.

Mobile

WellSky Behavioral Health & IDD Providers includes mobile capability with offline sync. Your team can work in the EHR system wherever they need to, no internet access required. Data can be synchronized to the online database when internet access is restored.

Payer Sync

Data between participating payers and WellSky is updated daily, ensuring your clinical and claim submissions are always checked against the latest payer rules and eligibility data.

Designed for your success

Achieve Better Outcomes

Improve your efficiency and productivity with integrated clinical tools, enhanced claim validation, and robust reporting tools.

Maximize Reimbursement

WellSky Behavioral Health & IDD Providers automates steps in the claims process to ensure maximum payment for services with less work and enhances claim validation across more data points to increase the likelihood of first-time reimbursement.

Meet CMS Requirements

WellSky’s EHR software is ONC Certified, Edition 2014, and we can help ensure you meet Merit-Based Incentive Payment System (MIPS) and Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) requirements to avoid Centers for Medicare and Medicaid Services (CMS) penalties.

WellSky offers the most widely deployed suite of modular human services solutions for payers and providers

Extend the power of WellSky Behavioral Health & IDD Providers

See why providers love WellSky

“When I researched the EHR programs out there, [WellSky Behavioral Health & IDD Providers] was the best by far.”

Sarah HallockExecutive Director, Cumberland County CommuniCare Inc.

“Before a claim goes to billing, the system ensures that all documentation and payer requirements have been met, so our claims rarely have errors.”

Melissa StiltonerPsychosocial Rehabilitation Manager, Gateway Homes

“[WellSky Behavioral Health & IDD Providers] does what we need and is head and shoulders above what’s available to us.”

Valerie KopetzkyDirector of Finance and Administration, Anuvia Prevention & Recovery Center

“We rely on [WellSky Behavioral Health & IDD Providers] for everything—scheduling, documentation, reporting, electronic billing, and e-prescribing.”

Jim HembreeDirector of Operations, A Helping Hand of Wilmington