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Medicare myths & facts: What does Medicare really pay hospice providers for?

Join renowned home health and hospice expert and former CMS MAC and medical review nurse, Annette Lee, RN, MS, HCS-D, COS-C, Founder of Provider Insights, Inc., for an educational, back-to-the-basics webinar on Medicare reimbursement and conditions of payment for hospice.
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The dos and don’ts of how to communicate with someone who is suffering

Supporting clients, caregivers, and loved ones in a time of suffering is a challenge. As an agency you need to be able to equip yourself and your employees with tips and tools on how to navigate those trying times. Download this latest tip sheet from Dr. Carla Cheatham, MA, MDiv, PhD, TRT can help you do that.
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Proactive hospice compliance for 2024: Strategies to avoid denials

For the last several years, hospices have faced increased scrutiny from the CMS and various Medicare contractors. That's why this year, it is crucial to be proactive in ensuring your records are robust and protected from unforeseen payment challenges. Join us for an insightful webinar led by one of the most influential experts in post-acute healthcare, Sharon Harder, President of C3 Advisors, LLC, as she explores strategies to safeguard your hospice agency's documentation and ensure compliance in 2024.
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FAQ about the Hospice Care Index score

The Hospice Care Index (HCI), a claims-based quality measure included in the Hospice Quality Reporting Program (HQRP), reveals a lot about how a hospice agency cares for its patients. In this new tip sheet, home health and hospice consultant Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS, of Noyce Consulting, provides answers to the most frequently asked questions about the HCI.
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Home health & hospice compliance in 2024: Navigating the latest regulatory changes

Join one of the most influential experts in post-acute healthcare — Sharon Harder, President of C3 Advisors, LLC — for a free webinar that will shed light on regulatory inconsistencies, pinpoint the most common reasons for denials, and offer practical guidance on aligning documentation in the electronic health record to withstand external scrutiny.
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FAQ about the FY 2024 hospice final rule

Read the latest FAQ tip sheet from Katherine Morrison, MSN, RN, CHPN, Director of Hospice Consulting Operations at WellSky, to better understand the FY24 hospice final rule, which went into effect on October 1, 2023.
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Good grief: Supporting yourself and others

Join national speaker and bereavement coordinator, Amy Kitsembel, as she shares her knowledge on grief and how it can be done more purposefully. During this webinar, she will discuss how engaging in loss by working and walking through life allows individuals to integrate their experiences and live life more fully.
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The 2024 hospice final rule: Understanding payment rate & regulatory updates

Join us for a webinar presented by hospice regulatory expert, Katherine Morrison, MSN, RN, CHPN, as she provides details on the newly released hospice final rule and how it may affect your hospice agency.
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The end of the PHE: What home health & hospice providers need to know

Read the latest white paper from Sharon Harder, President and CEO, C3 Advisors, LLC, where she covers the most pressing waiver issues and other legislative provisions that were issued during the PHE, and how providers can remain compliant after May 11, 2023.
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FAQ about the 2024 hospice proposed rule

At the end of March, CMS released the proposed payment rule for hospice providers for FY 2024. It includes a proposed update to hospice payments by 2.8%, which would increase hospice payments by $720 million (compared to the FY 2023 payments). In addition, there are important proposed updates to the HQRP, the hospice certification process, the HOPE tool, and more. In this new tip sheet, WellSky hospice regulatory expert Katherine Morrison, RN, MSN, CHPN, answers FAQs about the hospice proposed rule.
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Understanding and improving your Hospice Care Index score

Join one of the most well-known home health and hospice consultants — Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS — for an educational webinar on HCI indicators and learn tips to help your hospice agency improve its score.
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FAQ from the webinar: Understanding and improving Hospice Star Ratings

CMS began publicly reporting Hospice Star Ratings on Care Compare in August 2022. Unfortunately, some agencies were surprised when their ratings didn't reflect positively on their hospice work. Though consumers are familiar with star ratings generally, Hospice Star Ratings work a little differently, grading on a curve. In a new tip sheet, home health and hospice consultant, Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS, answers frequently asked questions about Hospice Star Ratings.
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Successfully hiring, retaining, and managing caregivers: A hot topic in home care

Join us for an exclusive webinar with Brandi Kurtyka, CEO of MissionCare Collective, as she shares data-driven insights, practical strategies, and industry-leading expertise on identifying the ideal caregiver, mastering the hiring process, retention strategies, and what KPIs to track.
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Using patient engagement technology to improve outcomes and lower costs

Join regulatory and consulting expert Cindy Campbell for a webinar on Thursday, May 4, where she’ll discuss the important role of telehealth and patient engagement technology in today’s home-based care environment.
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[FAQ from the webinar] Hospice surveys 2023

Hospice surveys have always struck fear into the hearts of administrators and clinical leaders. And now, the CMS has updated the State Operations Manual that guides surveys. Fortunately, savvy hospices can use that information to develop their own QAPI plans and better prepare for state surveys. In a new tip sheet, home health and hospice consultant — Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS, answers the most frequently asked questions about hospice surveys in 2023.
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The 2024 hospice proposed rule: A view into the future of hospice

Join hospice regulatory expert Katherine Morrison RN, MSN, CHPN, for a timely webinar that will cover key elements of the hospice proposed rule and explore the changes your team should understand as you prepare for 2024.
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Home Health and Hospice Compliance Alert: Spring 2023

For nearly two years now, the United States has been in the midst of a PHE which, among other things, introduced a new set of “flexibilities” for providers. Though the current PHE is set to expire on May 11, 2023, there has been an abundance of regulatory activity that will continue to affect home health and hospice providers well into the future. In this compliance alert written by regulatory expert Sharon Harder, we’ll address issues of importance to those leadership teams.
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The end of the public health emergency: What you need to know

The public health emergency (PHE), which was initially declared in January 2020, is finally coming to an end on May 11, 2023. Though you only have a few weeks to prepare, WellSky has invited one of the most well-informed experts in post-acute healthcare — Sharon Harder, President of C3 Advisors, LLC — to present an informational webinar about the end of the PHE and how it will affect home health and hospice providers.
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10 self-care strategies to help care for professional caregivers

We know self-care is extremely important, but lack of time, energy, and money can make it feel impossible. Read the latest tip sheet from Dr. Carla Cheatham, MA MDiv, PhD, TRT to learn 10 self-care strategies to help care for professional caregivers.
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Strategies for recruiting, engaging, and retaining caregivers

Recently, NAHC and MissionCare Collective joined forces to tackle the caregiver shortage by evaluating over 65,000 caregivers nationwide. Attend this webinar to learn about the data they gathered and how it can improve your recruitment, engagement, and retention strategies.
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Setting boundaries as a professional caregiver: How to care without losing yourself

Read the latest white paper from Dr. Carla Cheatham, MA MDiv, PhD, TRT and learn how professional caregivers can set healthy boundaries.
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Understanding and improving Hospice Star Ratings

Join one of the most well-known home health & hospice consultants — Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS — for an important webinar on Hospice Star Ratings and what they mean, as well as how hospice providers can improve their ratings over time.
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Hospice surveys 2023: What to expect from major new changes

Join one of the most well-known home health & hospice consultants — Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS, for a timely webinar about the recent changes to the training manual and how to provide better patient care without your QAPI plan getting in the way.
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Caring for difficult patients and families while caring for ourselves

This webinar presented by a renowned hospice physician and educator, will explore why patients and families may seem “needy”, and how — by delivering individualized care with empathy — we can profoundly benefit not only those seeking our support, but also ourselves. Additional tips on preventing, recognizing and managing staff burnout will be discussed.
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Hospice Interdisciplinary Team (IDT) FAQs

The interdisciplinary team (IDT) is fundamental to the care-planning process. Because of this, IDT meetings should be as well-organized as possible, which can help save time and money, and improve collaboration and communication. In a new tip sheet, Dr. Levetown answers the most frequently asked questions about the hospice IDT.
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The power of together: Practical strategies for efficient, effective, & engaging IDT meetings and beyond

Join us for a live webinar presented by renowned hospice physician and educator Marcia Levetown, MD, MMM, HMDC, FAAHPM, as she explores the role of the IDT and provides practical strategies to improve your team’s interdisciplinary function. By reframing the IDT in innovative ways, you can ensure effective and efficient use of your team's time, while also enhancing staff well-being and resilience.
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Opportunities & challenges: The transformation of post-acute care in America

Read the groundbreaking report that reveals how the pandemic changed post-acute care forever. Written by one of post-acute care’s most trusted leaders, Sharon Harder, President of C3 Advisors, LLC, this report reviews the current trends impacting post-acute care providers, now and in the future. Opportunities & challenges: The transformation of post-acute care in America.
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Navigating cultural differences: Caring deeply for ourselves and others

On an almost daily basis, agencies must navigate cultural differences with caregivers, clients, and family members. However, in order for us to deliver better care in a situation that requires navigating cultural differences, we must first identify our own unconscious biases before we can expect them to change. Join Dr. Carla Cheatham, MA, MDiv, PhD, TRT, as she discusses how to practice looking at situations from others’ perspectives, with the ultimate goal of delivering the best care experience we can.
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Words that can help and those that can harm: How to address myths and misconceptions about hospice

Patients and families often reject hospice, even though it has the potential to prevent and relieve suffering for all involved. Persistent misconceptions among clinicians and laymen continue to create unnecessary barriers to this important source of help, particularly for minority communities. Watch learn how to use effective and compassionate means of addressing these misconceptions to enhance diverse hospice enrollment.
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Leadership now: where workforce and value-based performance meet

Join WellSky for a webinar that will help home health and hospice leaders understand the synergies between workforce optimization and value-based performance initiatives. This webinar will explore proven strategies that can support the development of top talent and have a demonstrable impact on overall agency performance.
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FAQs from the webinar: What COVID-19 has taught us: Legal, operational, & regulatory perspectives for home health & hospice providers

Three home health and hospice experts, Sharon Harder, Jill Dyer, BSN, RN, HCS-D, HCS-O, and Robert Markette, CHC, HCS-C provide responses to the most frequently asked questions from their recent webinar on the lessons learned from COVID-19.
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What COVID-19 has taught us: Legal, operational & regulatory perspectives for home health & hospice providers

Join us for a session on the many lessons learned from COVID-19 and what providers need to know now and into the foreseeable future, all through a legal, operational, and regulatory lens.
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Accelerating interoperability in the post-COVID-19 digital revolution

In this timely discussion, interoperability experts at Kno2 will explain how you can leverage digital solutions to meet interoperability requirements, reduce provider burden, and drive patient satisfaction.
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FAQs from the webinar: Finding our way back home: Understanding and addressing concerns of hospice patients and families during a pandemic

Dr. Marcia Levetown provides responses to the most frequently asked questions from her webinar on hospice visit refusals and communication strategies during the pandemic.
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FAQs from the webinars: YOUR AGENCY vs. COVID-19 & Telehealth and COVID-19: The legal, compliance, and operational angles for home health & hospice

Sharon Harder, Jill Dyer, BSN, RN, HCS-D, HCS-O, and Robert W. Markette provide responses to the most frequently asked questions from their recent webinars on the regulatory changes surrounding telehealth as well as other legal, compliance, and operational issues of COVID-19.
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On grief and living after loss: Practical guidance for care professionals

In this on-demand webinar, social worker and bereavement coordinator Amy Kitsembel presents practical strategies to provide self-care and explains the value of ritual as we live with loss and provide care to others.
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Pain, morphine, and dying in peace: considering pain management at end of life

Join Barbara Karnes, RN and renowned hospice educator and author, for an invaluable webinar about providing effective pain management at end of life. You and your staff will learn the importance of using observation, presence, and family education to help your hospice patients die comfortably and peacefully.