Community Services

Community Services, Success Stories

Supportive housing programs for rural homelessness

This case study details how YWCA Quincy (Quincy, IL) provides supportive services to improve housing outcomes in its community. YWCA Quincy serves as the lead agency in the regional Continuum of Care (CoC) serving 11 counties across West Central Illinois.

Community Services, Human Services, On-demand Webinars, Payers

Reading Hospital addresses SDoH and reduces costs by 30%

When Reading Hospital in Pennsylvania conducted a gap analysis of the social needs in its community, they found food insecurity was a major concern. This webinar details how Reading Hospital was able to mobilize a consortium of clinical and community-based organizations (CBOs) in the region to improve food access. By addressing this key social determinant of health (SDoH), health utilization measures among the study cohort decreased by 30% or more.

Community Services, On-demand Webinars

Sharing HMIS data for policy, program planning, and decision-making

As healthcare evolves to address social determinants of health, you will need to share information with many stakeholders in the care continuum. This session review data-sharing approaches for protected or private client information.

Behavioral Health, Community Services, Home Infusion, Human Services, On-demand Webinars

Combating the Opioid Crisis: How healthcare providers and communities can come together to achieve greater outcomes

Join Dr. Neeraj Gandotra, Chief Medical Officer at SAMHSA (Substance Abuse and Mental Health Services Administration) and a stellar panel of opioid care experts for this unique look at how to address opioid epidemic.

Community Services, On-demand Webinars

Business Process Analysis for CBOs

Your community-based organization (CBO) must operate at peak efficiency to get the most from its limited resources. This webinar introduce you to a simple, practical approach to business process analysis designed specifically for non-profits and government agencies working in human services.

Community Services, Human Services, On-demand Webinars

Addressing social determinants of health to reduce Medicaid costs

Social determinants of health (SDoH) have become a driving force for public health and community action. This webinar will focus on the health and wellness factors of SDoH, and their impact on value-based care (VBC), a key part of healthcare reform.

Community Services, Videos

Flagler Health+ connects the care continuum to address social determinants of health

Flagler Health+ is bringing together community-based organizations to address social determinants of health and close the health disparity gap. John Eaton explains how a community model that integrates healthcare and human services can change a community.

Community Services, On-demand Webinars

Coordinated Entry: See how WVCEH brings a state together under one system

Discover innovative solutions to meet the new HUD requirements for coordinated entry. See how the West Virginia Coalition to End Homelessness (WVCEH) is meeting these requirements with a bold approach.

Community Services, On-demand Webinars

The Future of Homelessness Data

By sharing data efficiently, we can mobilize healthcare providers, government agencies, and other community stakeholders to work more closely together. This webinar looks at five trends that may soon affect the way your Continuum of Care (CoC) administers its homelessness management information system (HMIS).

Community Services, Videos

Simplify coordinated entry with WellSky Community Services

HUD-funded CoCs (Continuuums of Care) are charged with implementing a complex Coordinated Entry system throughout their community to ensure the efficient use of scarce housing resources. In this short video, Matthew Hedrick from the West Virginia Coalition to End Homelessness (WVCEH) explains how he relies on WellSky to help manage coordinated entry across the state of West Virginia.

Community Services, Ebooks & white papers

A framework for coordinated entry

This white paper offers a comprehensive step-by-step blueprint to implement or enhance your CoC’s coordinated entry system to meet the new HUD requirements confidently. It also helps you lead an effective, community-wide planning process to bring a more compassionate, person-focused approach to homelessness.

Community Services, Success Stories

The Salvation Army's Pathway of Hope

The Salvation Army uses WellSky Community Services to power its nationwide Pathway of Hope program to combat intergenerational poverty. The model ensures every case manager receives the same training, uses the same assessment tools, and tracks outcomes with the same scoring method.

Community Services, On-demand Webinars

Using HUD’s Stella to improve homelessness outcomes

Learn how to use HUD’s Stella tool to analyze episodes of homelessness, and how outcomes can vary by demographics, location, and housing programs employed. CoCs can analyze how households move through the homeless system, and how they can use nationwide data to establish benchmarks for their community.

Community Services, Human Services, Success Stories

Care Connect: Addressing SDoH by connecting a community

This network of 40+ local agencies and healthcare professionals — from homeless shelters to food pantries, to clinics — share a single system for intake, assessment, eligibility screening, referrals, and care coordination.

Community Services, Ebooks & white papers, Human Services

Guidelines to ethically support the spiritual needs of clients

When clients experience profound conditions like homelessness or abuse, conversations around religion and spirituality often arise. Many social workers struggle with what to say. These guidelines can help support a client ethically and beneficially.

Community Services, Human Services, On-demand Webinars

Using homeless and health care data to drive housing interventions

Discover how Boise, Idaho integrates homelessness data with healthcare and other systems to reduce the strains on emergency rooms and the social safety net, helping people regain their independence.

Community Services, Human Services, On-demand Webinars

Collecting data on sexual orientation and gender identity (SOGI)

The lesbian, gay, bisexual, transgender, and questioning (LGBTQ) community faces unique needs that often go unmet. Learn how to create assessments and train staff to collect SOGI data in a culturally humble manner, and incorporate LGBTQ people in your planning process.

Community Services, Success Stories

Case study: Ending Veteran homelessness

See how HOPE Connections, the HUD Continuum of Care (CoC) for Northwest Louisiana, launched a successful initiative to end Veteran homelessness, bringing together cities, local providers, and outside experts around a standardized process.

Community Services, Success Stories

Case Study: Austin ECHO HUD Grant

When the Austin/Travis County CoC was awarded a $5.2 million grant toward ending youth and young adult homelessness, the Ending Community Homelessness Coalition (ECHO) had to adapt their data collection, training and reporting. Here’s how they met the challenge.

Community Services, Human Services, On-demand Webinars

Coordinated Entry: Ventura County Case Study

The Ventura County Continuum of Care (CoC) has united many public and private care providers under one coordinated entry system. Find out how Ventura County built this no-wrong-door system, and how you can enhance coordinated entry in your community.

Community Services, Human Services, On-demand Webinars

Creating health care partnerships that benefit your agency

Learn how the new world of value-based care opens the door for community-based organizations to negotiate win-win partnerships with hospitals and health systems. Watch now.

social determinants of health

Community Services, Human Services, On-demand Webinars

How CBOs can address social determinants of health

Social determinants of health have a tremendous impact on health outcomes and costs. See how community-based organizations can better collaborate with health care providers to support their communities. Watch now.

Community Services, Human Services, On-demand Webinars

Caring for our aging homeless population

Older adults make up half of all people in housing programs for the homeless. As the senior population ages, this will put tremendous strains on Medicare, Medicaid, hospitals, and many public services. This webcast details the extent of the problem and potential solutions. Watch now.

Community Services, Human Services, On-demand Webinars

Managing Provider Quality & Outcomes with Data

Discover new ways your coordinating agency can use data to work more closely with providers to achieve greater good in your community. This 5-step blueprint can help you launch an effective quality management program that achieves lower costs, better outcomes, enhanced client experiences, and greater provider satisfaction. Watch now.

Community Services, Ebooks & white papers, Human Services

The promise and potential of the CHRONIC Care Act for community-based agencies

Health care providers have little experience coordinating non-medical care outside of clinical settings. The CHRONIC Care Act facilitates needed change allowing Medicare Advantage plans to partner with community agencies to provide non-medical care for their members. Download now.

Community Services, Ebooks & white papers, Human Services

Partnerships between CoCs and health care entities

How CoC and health care entity partnerships are leading to sustainable, successful outcomes for the homeless population. Download now.