On an almost daily basis, agencies must navigate cultural differences with caregivers, clients, and family members. However, in order for us to deliver better care in a situation that requires navigating cultural differences, we must first identify our own unconscious biases before we can expect them to change. Join Dr. Carla Cheatham, MA, MDiv, PhD, TRT, as she discusses how to practice looking at situations from others’ perspectives, with the ultimate goal of delivering the best care experience we can.