Citus Health End User Agreement
1.1 License. Subject to the terms and conditions of this Agreement and End User’s compliance with all terms herein, Citus Health hereby grants to End User a non-exclusive, non-transferrable, worldwide, royalty-free, revocable license to access and use the Citus Health products and services that are integrated into this Citus Health Products (the “Citus Health Products”).
1.2 Compliance with laws. End User is solely responsible for, and shall ensure, that its access to and use of the Citus Health Products complies with all applicable laws, rules, regulations and best industry practices.
1.3 Unauthorized Access and Use. End User agrees that it shall not use any persons, means, devices or arrangements to commit fraud, exceed its permitted access to the Citus Health Products, interfere with other clients or falsify or manipulate results or information generated or collected in connection with the Citus Health Products. End User may not resell or charge for access to or use of the Citus Health Products. End User may not use the Citus Health Products in the operation of a service bureau or otherwise for the benefit of any other person or entity. End User shall not, and shall not permit any third party to, (a) modify, copy or create derivative works based on the Citus Health Products; (b) frame or mirror any content forming part of the Citus Health Products, other than on End User’s own intranets or otherwise for its own internal business purposes; (c) reverse engineer the Citus Health Products; (d) exercise any right or take any action not expressly granted herein; or (e) access the Citus Health Products in order to (i) build a competitive product or service, or (ii) copy any ideas, features, functions or graphics of the Citus Health Products.
2.1 Intellectual Property. Except for the limited access rights set forth in Section 1.1, End User does not acquire any interest in or right to the Citus Health Products, including by virtue of entering into this Agreement. Without limitation, Citus Health owns, and shall continue to own, all intellectual property and proprietary rights in and to all portions of the Citus Health Products. End User will not remove or obscure any copyright, trademark or patent notices that appear on the Citus Health Products or its output. End User shall take no position contrary to, or that would diminish, the ownership rights set forth herein. Except as expressly set forth in this Agreement, no other licenses or rights are acquired by End User and Citus Health reserves all rights and interests in and to its intellectual property and Citus Health Products. End User is solely responsible for all content and information End Users stores, transmits, generates and processes through use of the Citus Health Products (“End User Materials”).
3.1 Warranty. Citus Health warrants that (i) The Citus Health Products will perform in accordance with its documentation. In the event of a breach of this warranty, Citus Health will repair or replace the failing or vulnerable Citus Health Product(s) so that it performs in accordance with such warranty. If, however, after repeated efforts (not to exceed thirty (30) days), Citus Health is unable to repair or replace the failing or vulnerable Citus Health Product(s) so that it performs substantially and in all material aspects in accordance with such warranty, End User may receive a refund for a pro rata portions of the fees prepaid for the subscription term but not yet provided under this Exhibit 1 for that portion of the non-conforming Citus Health Products from the time the breach was first reported to Citus Health and (ii) its documentation will set forth the features and functionality of the Citus Health Products and will describe in sufficient detail the procedures for installing and operating the Citus Health Products.
3.2 Disclaimer. EXCEPT AS SPECIFICALLY SET FORTH HEREIN, the citus health products are provided to End User “as is” and citus health expressly disclaims all warranties, express, implied or statutory, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and noninfringement, and any warranties arising out of course of dealing, usage, or trade. citus health is not responsible for any decisions made as a result of the use of the service. citus health does not warrant that the citus health products will meet End User’s specific requirements or that the operation of the citus health products will be completely error-free or uninterrupted. citus health shall not be liable to End User for any inoperability of the service or for any loss of information or other injury, damage or disruption of any kind. citus health shall not be responsible for the acts or omissions of third parties outside of citus health’s reasonable control.
4.1 Indemnification. Citus Health agrees to indemnify, defend and hold harmless End User, its affiliates and their respective officers, directors, and employees from and against any and all liability, claims, causes of action, suits, damages and expenses, including reasonable attorneys’ fees and costs, (collectively, “Losses”) to the extent that such is based upon any third party claim that the Citus Health Products, as provided by Citus Health without alteration and when used as authorized, directly infringes upon any third party intellectual property rights. This Section 4.1 shall not apply to the extent any Losses arise from: (a) any use of the Citus Health Products that is in breach of this Agreement or contrary to any instructions provided by Citus Health to End User; or (b) the combination, operation, or use of the Citus Health Products with any product or service not provided by Citus Health. The foregoing states the entire liability of Citus Health, and End User’s sole and exclusive remedy, with respect to any claims herein.
4.2 Procedure. Citus Health’s obligations are conditioned upon the indemnified party: (i) giving Citus Health prompt written notice of any claim, action, suit or proceeding for which the indemnified party is seeking indemnity (provided that a failure or delay in providing such notice shall not relieve the indemnifying party’s obligations, except to the extent prejudiced by such failure or delay), (ii) granting complete control of the defense and settlement to Citus Health and (iii) reasonably cooperating with Citus Health, at Citus Health’s expense, in the defense and settlement of such claim.
5 Damages. in no event will citus health be liable to End User for any indirect, special, incidental or consequential damages (including without limitation loss of use, data, business or profits or costs of cover) arising out of or in connection with this Agreement or the use or performance of the citus health products, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), product liability or otherwise, and whether or not it has been advised of the possibility of such loss or damage. CITUS HEALTH’S ENTIRE LIABILITY UNDER THIS EXHIBIT, IF ANY, FOR ANY CLAIM(S) FOR DAMAGES RELATING TO THE CITUS HEALTH PRODUCTS, WHICH ARE MADE. AGAINST IT, WHETHER BASED IN CONTRACT OR NEGLIGENCE, SHALL BE LIMITED TO THE AGGREGATED AMOUNT OF CHARGES PAID BY END USER FOR THE CITUS HEALTH PRODUCTS DURING THE 12 MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM.
6 Termination. Citus Health may terminate the license to the Citus Health Products at any time (i) upon five (5) days prior written notice if End User is in violation of any term herein and does not cure such violation within the notice period or (ii) End User’s continued access to or use of the Citus Health Products may materially harm Citus Health or expose it to material liability. Upon any termination, End User must permanently cease access to the Citus Health Products.
7 General Provision. The failure of either party to partially or fully exercise any rights or the waiver of either party of any breach, shall not prevent a subsequent exercise of such right or be deemed a waiver of any subsequent breach of the same or any other term of this Agreement. End User may not assign any of its rights or obligations under this Agreement to any other entity without the prior written consent of Citus Health, which shall not be unreasonably withheld.
8 Data. End User agrees that Citus Health may (i) process all data, including End User’s Protected Health Information, provided to Citus Health by or on behalf of End User for the purpose of operating the Citus Health Products for the benefit of End User and (ii) use for any purpose, during and after the term of this Agreement, de-identified data derived from End User’s Protected Health Information as a result of End User’s use of the Citus Health Products solely the extent used in accordance with the Health Insurance Portability and Accountability Act and any other applicable law.
9 Third Party Beneficiary. End User agrees that Citus Health is a third party beneficiary to its agreement with WellSky Corporation or any affiliate thereof, solely with respect to the terms set forth herein for the Citus Health Products.
