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The WellSky COVID-19 Resource Center

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Cellular therapy compliance guide

Sorting through the extensive list of regulations for CGMPs and CGTPs to ensure you are in compliance can seem overwhelming. We've compiled a comprehensive overview of those regulations for your reference.
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Back on track: Using telehealth and outcomes data to market and re-open during COVID-19

Join experienced physical therapist, Nikki Rasmussen, PT, Cert. MDT as she guides outpatient rehabilitation providers through telehealth and outcomes marketing strategies that will help facilities reopen amid the COVID-19 pandemic.
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On the heaviness of halos: care for the professional caregiver during crisis

Join us for a powerful webinar that will help caregivers in all disciplines tend to their own emotional and mental health as they continue to serve others during the COVID-19 pandemic.
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FAQs from the webinar: Infection control for COVID-19: protecting your patients and yourself

Renowned infection control specialist Mary McGoldrick, MS, RN, CRNI® recently presented a free webinar providing practical guidance on how to prevent and control the transmission of COVID-19 and strengthen your infection prevention and control program. Here are responses to the most frequently asked questions during the webinar.
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Telehealth and COVID-19

Join renowned home health/hospice experts Robert Markette, Jr., CHC, HCS-C; Sharon Harder, President of C3 Advisors; and Jill Dyer, BSN, RN, HCS-D, HCS-O for this essential webinar that will help you understand telehealth now.
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Long-term care leadership in the COVID-19 era: Navigating the "new normal"

After weeks of social distancing, communities are beginning to reopen. However, nursing homes remain closed to all non-essential staff and visitors. In this free webinar, Scott Heichel of LeaderStat provides practical guidance for navigating challenges related to community reopenings.
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COVID-19 from a legal perspective: An eBook for healthcare leaders

In this eBook, Jeffrey S. Baird, JD and Kelly T. Custer, JD breakdown complicated legislation providing guidance that will help healthcare providers argue that they took reasonable steps to protect employees and patients during the COVID-19 pandemic
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New Evidence For The Value of Home-Based Care, informed by 1+ Million Patient-Years

Join us for a round table webinar sponsored by Home Health Care News featuring former U.S. Senate Majority Leader Tom Daschle, along with WellSky CEO Bill Miller, and Geoff Nudd, CEO of WellSky’s ClearCare business, who will discuss bold views for the future of home-based care in response to COVID-19 and beyond.
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The Fiscal Year 2021 proposed rule: A summary for skilled nursing facilities

In this summary of the FY2021 proposed rule, Scott Heichel of LeaderStat breaks down the lengthy proposed rule, helping skilled nursing providers better understand its impacts.
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Fast fasts for inpatient rehabilitation providers

In this tip sheet series, Angela Phillips, PT provides easy-to-follow, practical guidance to help inpatient rehabilitation providers make sense of how recent regulation changes have impacted bed utilization, physician requirements, and the Three-Hour Rule.
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Student homelessness and the effects of COVID-19

Millions of children in the United States experience homelessness. Discover the full extent of this problem, and how your community can respond both to the broader problem of youth homelessness, as well as specific issues created by COVID-19.
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Understanding telehealth and Medicare coverage

In this free tip sheet, Jeff S. Baird, JD, and Kelly T. Custer, JD of Brown & Fortunato, PC provide a brief analysis of how rehabilitation providers can use temporarily approved telehealth services in their facilities or practices.
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Coding COVID-19

In this free tip sheet, Lisa Woolery RN, BSN, BCHH-C, COQS, Director of Coding Education and AHIMA Certified ICD-10 Trainer at WellSky provides timely insights on how and when to use U07.1. This tip sheet will help to improve claims and surveillance data during the COVID-19 pandemic.
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The WellSky COVID-19 Weekly Briefing

Every Tuesday, WellSky provides this free digest of COVID-19 news and actionable guidance for care providers. Written by renowned executive management consultant and policy expert, Sharon Harder of C3 Advisors, LLC, the briefing is an informed guide for you and your team.
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YOUR AGENCY vs. COVID-19: The legal, compliance, and operational issues home health & hospice leaders must understand to win

Join a team of three renowned home health/hospice experts to get up to date on the many rapid changes spanning legal, compliance, and operational issues related to COVID-19.
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Understanding telehealth in rehabilitation during the age of COVID-19

In this free tip sheet, Jeff S. Baird, JD, and Kelly T. Custer, JD of Brown & Fortunato, PC provide analysis on how rehabilitation providers can use temporarily approved telehealth services in their facilities or practices.
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COVID-19 Weekly Update for senior living providers: week of 3/30

Every week, WellSky provides this free update of COVID-19 news and actionable guidance for senior living providers. Written by policy expert, Donna Doneski, Director of Policy and Membership at NASL, the update is an informed guide for you and your team.
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Responding to COVID-19: practical strategies for your facility’s current situation

In this free webinar, Scott Heichel of LeaderStat provides practical strategies that will help your SNF prepare or continue the fight against COVID-19. This webinar delivers crucial information long-term care providers need now.
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Coding COVID-19: Using new ICD-10 updates in home health scenarios

Join coding expert, Lisa Woolery, RN, BSN, BCHH-C, COQS for a free webinar that will provide practical guidance on how to use the new COVID-19 ICD-10-CM code on home health documentation while keeping regulatory, health information documentation, OASIS, and coding best practices top of mind.
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Infection control for COVID-19: Protecting your patients and yourself

Join renowned infection control specialist Mary McGoldrick, MS, RN, CRNI® for a free webinar that will provide practical guidance on how to prevent and control the transmission of COVID-19 and strengthen your infection prevention and control program.
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Eight tips for agencies serving older adults and people with disabilities

The spread of the coronavirus is of special to concern to those serving older adults and people with disabilities. This resource provides eight quick tips to prepare your organization.
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Preparing your CoC and local homelessness system for COVID-19

The spread of the coronavirus is of special concern to shelters and those serving the homeless population. This overview consolidates HUD guidance into an effective action plan for Continuums of Care.
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Basic infection and control procedures

In this free video, Barbara Katz, RN, MSN reviews basic infection prevention and control procedures that are critical in helping to protect you and your colleagues from spreading COVID-19.
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The WellSky COVID-19 Weekly Briefing: March 31, 2020

Every Tuesday, WellSky provides this free digest of COVID-19 news and actionable guidance for care providers. Written by renowned executive management consultant and policy expert, Sharon Harder of C3 Advisors, LLC, the briefing is an informed guide for you and your team.
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COVID-19 Weekly Update for senior living providers

Every week, WellSky provide this free update of COVID-19 news and actionable guidance for senior living providers. Written by policy expert, Donna Doneski, Director of Policy and Membership at NASL, the update is an informed guide for you and your team.
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Recognizing and instituting emergency procedures

In this free video, Barbara Katz, RN, MSN reviews how to recognize and institute emergency procedures.
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Overcoming isolation: Addressing COVID-19 challenges in long-term care facilities

To combat COVID-19 visitation and group activity restrictions, WellSky’s solutions experts have provided practical tips to help facilities keep residents engaged during these unprecedented times.
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CBO Resource Center

WellSky is committed to community-based organizations (CBOs). This extensive library of PDFs, videos and links will enhance your fundraising, case management, and more.
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COVID-19 & aging services: How CBOs and state agencies can adapt

This panel of former state agency leaders will help you address the risks older Americans and their families face during the pandemic.
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Home health & hospice spring compliance alert & COVID-19 update

This alert, written by renowned compliance expert and executive consultant Sharon Harder, provides insights on the top compliance issues facing home health and hospice and includes an extensive update on COVID-19.
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On grief and living after loss: Practical guidance for care professionals

In this on-demand webinar, social worker and bereavement coordinator Amy Kitsembel presents practical strategies to provide self-care and explains the value of ritual as we live with loss and provide care to others.
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The interdisciplinary team and how it can impact and be impacted by PDPM facility processes

In this free tip sheet, learn which teammates are needed for the strongest PDPM IDT in this tip sheet.
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FAQs from the webinar: Optimizing for PDGM: How to refine your processes and succeed

Now that PDGM is here, the key is to optimize your agency. Sharon Harder and Jill Dyer provide extensive answers to the most frequently asked questions during their webinar on this topic.
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Restoring lung growth with intranasal delivery of stem cells

Bronchopulmonary dysplasia (BPD) is a devastating lung condition that develops in premature newborns. Dr. Alvaro Moreira presents on advances in regenerative medicine that may provide a novel approach to BPD.
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Preparing for annual survey

This document provides SNFs with a helpful checklist to guide facilities through the survey process.
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Care Connect: Addressing SDoH by connecting a community

This network of 40+ local agencies and healthcare professionals — from homeless shelters to food pantries, to clinics — share a single system for intake, assessment, eligibility screening, referrals, and care coordination.
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Six strategies to make your billing process more efficient

In this tip sheet, Diane Poole, VP of WellSky Revenue Cycle Services, offers strategies for streamlining your billing processes under PDGM.
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Creating stability in a world of change: Documenting medical necessity in Inpatient Rehabilitation

Join us for a free webinar, where Jane Snecinski, President of Post Acute Advisors, explains how medical necessity for IRF admissions is determined by CMS.
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PDPM Check In: Reimbursement differences

Focus on these three areas to protect reimbursement under PDPM – today and even if CMS makes additional changes
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Building Trust: The Who, What, and Whys Of Improved Relationships And Team Outcomes

This presentation describes the impact trust can have on a personal and team level. Learn how to rebuild trust and the 13 strategies that encourage the growth of enduring and meaningful relationships.
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What to do when it all falls apart: moving from service failure to service recovery

Join one of hospice care’s most renowned and beloved educators, Rev. Dr. Carla Cheatham, for a webinar that will help you be prepared to deal with service failures and ensure that your hospice thrives again.
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Simplifying data management for BMT programs and cell therapy labs

Good data management is required to maintain quality and process control, evaluate therapies, and to meet regulatory requirements for BMT programs. Learn how a single platform can help.
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Preparing for a PBM Audit

Tune in to Jeffrey Baird and Bradley Howard as they walk us through how to prepare for a PBM audit.
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Measuring home and community-based services for older adults and people with disabilities

Dive into the factors that help older adults and people with disabilities maintain their independence, and to what degree publicly funded services are meeting those needs.
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Optimizing for PDGM: How to refine your processes and succeed

This webinar, presented by Sharon Harder, president of C3 Advisors, and Jill Dyer BSN, RN, HCS-D, HCS-O, President of JID Consulting and Coding, will bring you up to date on PDGM with insights gleaned from real-world scenarios that agencies are experiencing now.
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Understanding distinct part units and why long-term care hospitals

In this white paper, LTACH providers will learn how distinct part units can help diversify patient acuity levels to improve value-based care and positively impact patient outcomes.
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A new era of hospice care: What to watch for in 2020

In this detailed report, Catherine Dehlin, RN, BSN, CHPN, CHCM, COQS, Director of Hospice and Palliative Care at Fazzi Associates, breaks down some of the biggest trends that hospice agencies will face in 2020.
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Guidelines to ethically support the spiritual needs of clients

When clients experience profound conditions like homelessness or abuse, conversations around religion and spirituality often arise. Many social workers struggle with what to say. These guidelines can help support a client ethically and beneficially.
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Combating Medicare reimbursement with practical tips

Gain an understanding of practical solutions that you can implement today that will help you protect cash flow today, and when reimbursement cuts go into effect.
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National Reframing Initiative: Building support for human services

Many CBOs struggle to engage the public in complex issues like homelessness and aging. The National Reframing Initiative can help you change the conversation to overcome misperceptions of why people need human services, who uses them, and what they accomplish.
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3 ways software improves patient engagement and outcomes marketing

Patient engagement, clinical management, and the utilization of outcomes marketing are essential strategies for outpatient rehabilitation providers to stay competitive within their community. Learn why to stay competitive, providers must have - and use - evidence that conveys the value of their services.
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Home Health & Hospice Compliance Alert: Winter 2019/2020 Edition

In this valuable resource, Sharon S. Harder, President of C3 advisors, LLC, maps out final updates and important areas of focus for home health and hospice providers as they embark on the new year.
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Thursday Thoughts: PDGM and intelligent care management

In this 10-minute video, Cindy Campbell MHA-Healthcare Informatics, BSN, RN, COQS, Director of Operational Consulting at Fazzi Associates, discusses the importance of care management and how it will bring our team together while creating a standard of excellence in your agency's care delivery.
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Transitioning to the Seventh Edition NetCord-FACT International Cord Blood Standards

Paul Eldridge, PhD, describes significant changes to the NetCord-FACT international cord blood standards and provides implementation examples.
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Top 5 things to know about the 2020 Home Health Final Rule and PDGM

In this tip sheet, Sharon S. Harder, president of C3 Advisors, LLC, distills the complex PDGM story into a succinct list of key main points to ensure that agency leaders are focused on the most important aspects of PDGM.
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Understanding hospice payment rebasing

In this white paper, Catherine Dehlin, RN, BSN, CHPN, CHCM, COQS, Director of Hospice and Palliative Care Services at Fazzi Associates, explains the history of hospice rebasement and how the new alignments, included in the 2020 hospice final rule, can impact your agency.
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FAQs from the webinar: The 2020 Home Health Final Rule

The 2020 Home Health Final Rule lays out a dramatic and sweeping set of changes that will affect home health agencies in 2020 and beyond. Sharon Harder, President of C3 Advisors, provides extensive answers to 70 questions asked during the webinar.
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Thursday Thoughts: Point of care documentation

In this 15-minute video, Cindy Campbell MHA-Healthcare Informatics, BSN, RN, COQS, Director of Operational Consulting at Fazzi Associates, offers tips and tricks to help you establish best practices for point of care documentation that will create efficiency while elevating clinician satisfaction.
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Thursday Thoughts: 10 minutes to OASIS success

In this 10-minute video, Cindy Campbell RN, BSN, MHA-Clinical Informatics, COQS, Director of Operational Consulting at Fazzi Associates, addresses why competence in assessment and capture of acuity must happen up front under PDGM.
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Demonstrating conformance with CARF standards

Learn how to collect, analyze, review and focus on data to ensure you receive your inpatient rehabilitation CARF accreditation.
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Using homeless and health care data to drive housing interventions

Discover how Boise, Idaho integrates homelessness data with healthcare and other systems to reduce the strains on emergency rooms and the social safety net, helping people regain their independence.
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Key Focus Areas: 60 Days to PDGM

This tip sheet from Fazzi Associates will provide you with a PDGM timeline to help you determine where you should focus your resources and how you should prioritize your tasks as you prepare for PDGM.
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Key Focus Areas: 45 Days to PDGM

This tip sheet from Fazzi Associates will help your agency stay on track with a checklist of important steps to take in preparation for PDGM.
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Key Focus Areas: 30 Days to PDGM

This tip sheet from Fazzi Associates and Gina Mazza, BSN, RN, CPHQ, Senior Vice President of Regulations and Compliance at Fazzi, will help your agency prioritize crucial tasks in the final days before PDGM.
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The final installment of skilled nursing Requirements of Participation

The final installment of skilled nursing Requirements of Participation have been implemented. Learn how this will impact your facility.
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Inpatient rehabilitation denial rate calculator

What could a reduced denial rate mean for your inpatient rehabilitation facility? Use this free calculator to see how denial rates are impacting your facility.
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Competing in outpatient rehabilitation

This informative white paper helps practice identify seven different areas that should be optimized to ensure a competitive edge in the market.
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Interoperability for rehabilitation providers: Interoperability 101

With the goal of improving coordinated care and improved patient outcomes, this topic directly impacts rehabilitation providers. Join Kyle Meadors, Principal Consultant at Chart Lux Consulting, as he assists you in understanding what interoperability means by translating confusing IT jargon into meaningful concepts.
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The top things you need to know about delirium

Physician Marcia Levetown, MD, MMM, HMDC, FAAHPM has prepared an important tip sheet that will help you and your team recognize, prevent, and reverse delirium. The tip sheet is accompanied by an extensive bibliography that will provide you with a wealth of additional resources on this essential topic.
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Labeling standards, integration, and bar code modernization

Join John Kling from Digi-Trax for a review of standards and a roadmap for enhancing your current process through bar code modernization.
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Share the Science: HLA matching for cord blood units

Discover what information is needed to select the most optimal cord blood unit based on HLA profiles.
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Using software to improve compliance

Download this success story to learn how WellSky's EMR helped Mercy Hospital South's Acute Rehabilitation Unit reduce denial rates.
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FAQs from the webinar: preparing your clinical team for PDGM

Clinicians must understand the rules of PDGM to be effective, frontline members of your team. Jill Dyer, BSN, RN, HCS-D, HCS-O answers some of the most popular questions asked during the webinar in this new FAQ document.
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Interoperability in long-term care: from chaos to clarity

In this webinar, Therasa Bell, President & Chief Technology Officer from Kno2 will bring clarity to recent interoperability legislation, and explain how it impacts operations at long-term care facilities.
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Collecting data on sexual orientation and gender identity (SOGI)

The lesbian, gay, bisexual, transgender, and questioning (LGBTQ) community faces unique needs that often go unmet. Learn how to create assessments and train staff to collect SOGI data in a culturally humble manner, and incorporate LGBTQ people in your planning process.
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Improving coding accuracy in one click

In this 3-minute demo, you'll learn how WellSky's Resident Chart Analysis can give your MDS Coordinators the superpowers to maximize revenue through accurate coding.
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Delirium, A Major Source of Suffering: Definition, Prevention, Detection, and Management

Join pioneering hospice physician and educator Marcia Levetown, MD, MMM, HMDC, FAAHPM, as she provides tools and strategies to prevent and relieve delirium in palliative and hospice care.
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The 2020 Home Health Final Rule: Understanding the new challenges and how to succeed

The 2020 Home Health Final Rule will require substantial and rapid action from your agency. Join executive management consultant Sharon S. Harder, president of Chicago-based C3 Advisors, LLC, for a free webinar that will help you understand these new challenges and learn how to succeed.
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Compliant pharmacy marketing practices

The dos and don'ts to ensure your pharmacy stays within the law.
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Electronic medical record key to boosting resident care and outcomes

Download this success story to learn how an easy-to-use EHR helped Satanta District hospital improve efficiency, allowing the care team to focus more on resident care.
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FAQs from the webinar: Preparing Your Hospice for Targeted Probe & Educate

To help you and your team understand TPE and learn how to get the most out of this important process, Catherine Dehlin, RN, BSN, CHPN, CHCM, Director of Hospice and Palliative Services for Fazzi Associates, answers some of the most popular questions asked during the webinar in this new FAQ document.
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Case study: Ending Veteran homelessness

See how HOPE Connections, the HUD Continuum of Care (CoC) for Northwest Louisiana, launched a successful initiative to end Veteran homelessness, bringing together cities, local providers, and outside experts around a standardized process.
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Case Study: Austin ECHO HUD Grant

When the Austin/Travis County CoC was awarded a $5.2 million grant toward ending youth and young adult homelessness, the Ending Community Homelessness Coalition (ECHO) had to adapt their data collection, training and reporting. Here’s how they met the challenge.
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Coordinated Entry: Ventura County Case Study

The Ventura County Continuum of Care (CoC) has united many public and private care providers under one coordinated entry system. Find out how Ventura County built this no-wrong-door system, and how you can enhance coordinated entry in your community.
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Optimizing blood bank workflows with Epic EMRs

Patient safety relies on the flow of information. Download this whitepaper for information on how Epic EMR customers can ensure the flow of both inbound and outbound data within their blood bank management system.
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Transfusion reporting functionality right at your fingertips

Get instant access to blood bank information, custom analytics, and configurable reports from one intuitive web-based platform. WellSky Transfusion gives you the functionality to work smarter and more efficiently.
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Efficient exception management in blood centers

Download this white paper to learn how to manage exceptions, whether small or complex, and develop an efficient process to manage them.
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Six billing KPIs you should be tracking

Download this helpful tip sheet to learn how to evaluate the effectiveness of your rehabilitation facility's billing department.
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Preparing Your Clinical Team for PDGM

In this important 60-minute presentation, Jill Dyer, BSN, RN, HCS-D, HCS-O, President, J.I.D. Consulting & Coding, will discuss the impacts of PDGM on clinical teams, explore documentation strategies to accurately capture all diagnosis codes, and share effective approaches for creating realistic, well-written plans of care.
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FAQs: Solving for specialty pharmacies' top concerns with Citus Health

Questions from the product demo of The Engagement Module for specialty pharmacy with Citus Health.
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Assessing your facility's PDPM performance

PDPM is in full effect, but that doesn't mean your facility is full of experts just yet. Join our panel of experts as they test your PDPM knowledge in this unique webinar.
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CareTend - Looking back at 2019

A re-cap: CareTend's Innovations and enhancements of 2019.
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Creating health care partnerships that benefit your agency

Learn how the new world of value-based care opens the door for community-based organizations to negotiate win-win partnerships with hospitals and health systems. Watch now.
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Compliance, risk aversion and change

Strict regulation can create a risk-averse culture where compliance becomes the overwhelming focus. Here's what you can do to create a culture focused on quality and excellence. Watch now.
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The role of spirituality in human services

This webinar covers research on the importance of spiritual well-being, and provides guidelines your organization can adopt to properly support a client's spiritual needs. Watch now.
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Breaking the cycle of poverty through faith, service, and data

The Salvation Army's Pathway of Hope project seeks to end the cycle of intergenerational poverty, by putting families on a path toward stability, and ultimately sufficiency. Watch now.
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How to effectively evaluate an inpatient rehabilitation EMR provider

This easy to use checklist will help you learn what questions you should ask when evaluating an EHR provider.
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FAQs from the webinar: The 2020 Home Health Proposed Rule: Part 1

Executive management consultant Sharon S. Harder recently presented the compliance and financial aspects of the 2020 Proposed Rule. The webinar is available for on-demand viewing. Ms. Harder answers some of the top questions asked during the webinar in this new FAQ document.
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The top 10 things to know about the 2020 Home Health Proposed Rule and PDGM

As PDGM begins, many well-established agency processes for care management, service utilization, and revenue cycle will become obsolete. This tip sheet provides a great overview of the top issues that you and your team must understand about CMS’s plans for your near term future.
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Driving public banked cord blood inventory utilization through R&D

In this presentation, Marcie Finney discusses ways in which cord blood banks can optimize inventory by identifying industry drivers, managing acquisition costs, and promoting innovation in research.
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Preparing your hospice for targeted probe & educate

In this important 60-minute presentation, Catherine Dehlin, RN, BSN, CHPN, CHCM, will help you understand TPE and learn how to get the most out of this important process.
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MDS Coding's Impact on PDPM Reimbursement

Documentation and coding have significant impacts on MDS reimbursement. This important tip sheet will help your entire care team code to maximize reimbursement, helping your facility avoid financial difficulties.
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Five strategies to get more value out of reporting

Learn how to sift through the numbers to get more value out of your rehabilitation reporting in this free tip sheet.
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5 Focus Areas for PDPM

The key to success for PDPM is preparation. To prepare for PDPM have your facility focus on the 5 areas covered in this white paper.
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Product Demo: Specialty Pharmacy | Sign Up Now!

Free product Demo | Solving for specialty pharmacies' top concerns with Citus Health.
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Product Demo: Home Infusion

Free product Demo | Patient and Clinical Engagement Solutions for Home Infusion by WellSky and Citus Health.
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Steps to improve your compliance with abuse and neglect regulations

Take a deep dive into long-term care abuse and neglect regulations and learn how non-compliance is cited by surveyors during this free webinar.
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Understanding CMS's Groundbreaking IRF Settlement

The timeframe to submit an IRF to submit an appeal to CMS is coming to an end. Use these FAQs to help your team better understand the big ideas of the CMS's groundbreaking IRF settlement.
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PART 2 - The 2020 Home Health Proposed Rule: the operational and process angles

Preparing your agency for the big changes coming in 2020 should be at the top of your priorities. Don’t miss this opportunity to attend a free 2-part webinar series that will help you succeed in this challenging time.
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Understanding the 2020 Hospice Final Rule

In this important 60-minute presentation, Catherine Dehlin, RN, BSN, CHPN, CHCM, Director of Hospice Services for Fazzi Associates, will help you understand the new requirements, evaluate their impact on your processes, and create an action plan to succeed.
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How to Track and Measure Patient Experience

This helpful guide provides four tips for creating an effective and positive patient experience. Learn how to turn patients into fans, helping you boost referrals.
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How CBOs can address social determinants of health

Social determinants of health have a tremendous impact on health outcomes and costs. See how community-based organizations can better collaborate with health care providers to support their communities. Watch now.
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WellSky Equipment Management overview

WellSky Equipment Management gives you the tools you need to electronically enter and manage routine or ad hoc laboratory equipment maintenance tasks in real-time.
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How IRF scheduling impacts outcomes, profitability and compliance

This free white paper will help you understand the full cost of scheduling, as well as the impact it has on compliance, patient outcomes, and efficiency.
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PART 1 - The 2020 Home Health Proposed Rule: the compliance and financial angles

Preparing your agency for the big changes coming in 2020 should be at the top of your priorities. Don’t miss this opportunity to attend a free 2-part webinar series that will help you succeed in this challenging time.
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Alternative donor stem cell transplantation

In this presentation, Dr. Karen Ballen discusses the opportunities and challenges presented by allogenic stem cell transplantation and reviews recent data on umbilical cord blood transplant and minimal residual disease.
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How will the specialty market adapt to biosimilar medications?

Join Ron Lanton, Executive Director & Senior Counsel of Frier Levitt Government Affairs as he describes the developments around biosimilars to show how biosimilars can be another useful tool to the specialty industry, while also exploring whether biosimilars could be an effective cost saver for patients.
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FAQs from the webinar: More than PDGM: home health's top legal and compliance issues now

In a recent PDGM webinar, renowned home health attorney Robert W. Markette covered the top legal and compliance issues facing providers. In this new FAQ, he answers your questions from the webinar.
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SNF QRP measures and the application of MDS - part 2 of 2

On Oct. 1, there will be several new quality measures that are part of Quality Reporting Programs (QRP). Scott Heichel, Leaderstat Director of Clinical Reimbursement takes us through Part II of the webinar covering the remaining critical quality measures, and the data elements required for compliance in each to avoid financial penalties.
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SNF QRP measures and the application of MDS - part 1 of 2

Join Leaderstat Director of Clinical Reimbursement, Scott Heichel, as he walks through MDS data elements submission and compliance with the IMPACT Act of 2014. Learn how to avoid financial risk and enhance the reputation of the SNF.
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FY 2020 Proposed Rule for IRFs

The Centers for Medicare & Medicaid Services (CMS) has issued its proposed rule for the inpatient rehabilitation facility prospective payment system (IRF PPS) for fiscal year 2020. This webcast covers the proposed changes most likely to affect you, and how to prepare.
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CAR-T data management simplified

The growing use of CAR-T therapy presents new data management challenges for both clinics and labs. WellSky Biotherapies can help solve them.
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Home Health & Hospice Compliance Alert: Spring/Summer 2019 Edition

The newest compliance alert written by renowned consultant Sharon Harder, compiles a wealth of essential information that home health and hospice providers need to know now.
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FAQs from the webinar: Dementia and hospice: what you need to know to avoid penalties and give better guidance

Learn how Marcia Levetown, MD, MMM, HMDC, FAAHPM answers some of the most popular questions asked during a recently-recorded webinar in this new FAQ document.
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Improve the patient lifecycle: breakthroughs to transform the journey with the engagement module — powered by Citus Health

Please join Melissa Kozak, RN, CRNI, Co-Founder and CEO, Citus Health for an informative webinar on how to transform the patient lifecycle journey with digital health solutions using the new WellSky Engagement Module.
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The 2020 Hospice Proposed Rule: a 20/20 view of hospice care in 2020

In this important 60-minute presentation, renowned consultant Sharon Harder will help ensure that you understand the proposed rule and are well equipped to submit your comments.
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Getting ready for change with PDGM: areas to address now

Get insight and direction as you prepare for PDGM from renowned home health consultant Sharon Harder. This important white paper identifies the five key operational areas every management team should focus on.
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Is your team ready for PDPM? Give them a quiz.

Is your team ready for the changes in the Patient-Driven Payment Model (PDPM)? October 1 is only a few short months away, and long-term care (LTC) facilities must be prepared.  WellSky has prepared a quiz to help LTC operators prepare for PDPM. Take the quiz to confirm your knowledge of PDPM.
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More than PDGM: home health's top legal and compliance issues now

While you’ve got your eye on PDGM, don’t overlook the big picture of compliance risk. Join renowned home health attorney Robert W. Markette for an important webinar that will prepare you and your team for key changes in compliance that you may have missed while busily preparing for PDGM.
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Caring for our aging homeless population

Older adults make up half of all people in housing programs for the homeless. As the senior population ages, this will put tremendous strains on Medicare, Medicaid, hospitals, and many public services. This webcast details the extent of the problem and potential solutions. Watch now.
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7 Scheduling Essentials for Busy OP Rehab Departments

A busy outpatient rehab department may see hundreds of patients a day. This webcast examines some of the approaches top-performing hospitals use to minimize front desk backups, avoid collection errors and create a consistently excellent patient experience.
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Protect your patients with seamless Epic-Transfusion integration

From our archives: this webcast provides an overview of the details of our close integration with Epic, enabling instant verification of critical patient and product information to ensure the highest level of patient safety.
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Clinical translation of perinatal cells in an academic facility

Dr. Julie Allickson, Director of the Regenerative Medicine Clinical Center at Wake Forest Institute for Regenerative Medicine provides information on clinically translating perinatal cells in an academic facility.
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FAQs from the webinar: PDGM readiness: What about therapy?

Get answers around PDGM readiness and therapy. Gina Mazza, BSN, RN, CPHQ and Kerry Termine, DPT, COQS, BCHH-C share some of the most popular questions asked during their recent webinar in this new FAQ document.
,

PDPM: Ready, set, go!

This webinar will review the steps necessary to be prepared for life before and after the Patient-Driven Payment Model (PDPM) is effective Oct. 1. Learn the insights and tools needed to maximize your team's time and planning.
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PDPM calculator - learn how PDPM will affect your organization

The Patient-Driven Payment Model (PDPM) calculator illustrates how a resident is classified for payment purposes, and how per diem payment is calculated under PDPM. Make sure your team is ready for go live.
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Dementia and hospice: what you need to know to avoid penalties and give better guidance

Better understand dementia, including Alzheimer’s, and get best practices for hospice interdisciplinary teams — such as medications to avoid, the dying process for patients with dementia, and more. With Dr. Marcia Levetown.
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Medicare competitive bidding round 2021 opening in June. Prepare now.

Learn about the principal program changes and gain a more complete understanding of the new competitive bidding round timeline and changes.
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FAQs from the webinar: The hospice service intensity add-on and best practices for end-of-life care

Read this helpful FAQ tip sheep to help you and your team understand the hospice SIA, written by Catherine Dehlin, RN, BSN,CHPN, CHCM, Director of Hospice Services for Fazzi Associates.
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Centralized testing and transfusion service for enterprise organizations

See how WellSky Transfusion provides centralized testing and transfusion service (CTS), helping you achieve cost efficiencies, improve quality by standardization, and leverage specialists as knowledge experts to better serve patients, clinicians, and other staff.
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Brain injury in post-acute care

This roundtable discusses how technology can solve challenges unique to brain care, including interdisciplinary collaboration, engagement with patients and caregivers, and payer compliance.
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Delayed umbilical cord clamping and its impact on blood collection

ViaCord’s Director of Medical and Scientific Affairs Kate Girard, RN, MSN, presents a comprehensive overview of cord clamping and the collection of umbilical cord blood for banking.
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Managing Provider Quality & Outcomes with Data

Discover new ways your coordinating agency can use data to work more closely with providers to achieve greater good in your community. This 5-step blueprint can help you launch an effective quality management program that achieves lower costs, better outcomes, enhanced client experiences, and greater provider satisfaction. Watch now.
,

QAPI is more than a regulation - it's a journey

Thought leader Teresa Remy from Leaderstat discusses how your facility can achieve compliance with QAPI, and introduces some great tools for practical use.
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Pain, morphine, and dying in peace: considering pain management at end of life

Join Barbara Karnes, RN and renowned hospice educator and author, for an invaluable webinar about providing effective pain management at end of life. You and your staff will learn the importance of using observation, presence, and family education to help your hospice patients die comfortably and peacefully.
,

Cost of patient non-adherence in specialty pharmacy

Learn the fundamentals of adherence and how specialty pharmacies can get involved and take a proactive approach in the care journey.
,

Focus group overview: WellSky Transfusion - Epic integration

As part of our commitment to constantly improving our offerings, we formed a focus group of Epic customers to discuss ways to make seamless integration between our platforms even better.
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Five tips for purchasing a transfusion software module

Whether you’re looking to replace an existing system or implement from scratch, there are several key factors to consider when choosing a new transfusion software module for your blood bank. This resource offers five tips for choosing the right one.
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Blood safety checklist

Ensure your blood supply is handled and distributed safely. Download this handy checklist to make sure you’re following proper protocol with your blood supply.
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The promise and potential of the CHRONIC Care Act for community-based agencies

Health care providers have little experience coordinating non-medical care outside of clinical settings. The CHRONIC Care Act facilitates needed change allowing Medicare Advantage plans to partner with community agencies to provide non-medical care for their members. Download now.
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8 Steps to reduce no-shows

Missed appointments can be a major drain on your revenue. This white paper outlines a systematic approach that can cut your no-show rate dramatically.
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5 Facts: Florida APD's iConnect

Florida's Agency for Persons with Disabilities (APD) is moving up to a powerful new data system - IConnect. Here are answeres to common questions you may have about the provider-related features in iConnect.
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EHR Checklist for Behavioral Health & IDD

There are many changes coming to Florida and North Carolina that will change the way agencies provide services and receive reimbursement. WellSky developed this resource to help you find the system right for your agency.
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Quality management: How Georgia adapts to a growing senior population

Examine the essentials to effective quality management that the state of Georgia has learned over nearly two decades. You'll gain a framework to help you launch and maintain a game-changing quality management program in your organization. Watch now.
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The CHRONIC Care Act: What it means for you in 2019

Discover the wide-ranging role of the Chronic Care Act (CCA). States, MCOs, AAAs, health care providers, and non-profits all need to factor the revenue potential of the CCA into their plans for serving adults with complex care needs. Watch now.
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5 Facts: NC HealthConnex

Very soon, North Carolina providers must be connected to NC HealthConnex to receive many types of government reimbursement. This brief tip sheet points out key aspects of the requirement you need to consider.
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FAQs from the webinar: Hospice compliance 2019: confronting a surprising new survey focus

Hospice surveyors are increasingly focused on issues relating to hospice administration. Get answers to questions about hospice compliance with renowned hospice attorney Robert W. Markette.
PDGM Therapy Resource - Woman with walker
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PDGM readiness: what about therapy?

Join Gina Mazza, BSN, RN, CPHQ and Kerry Termine, DPT, COQS, BCHH-C for an important webinar that will provide best practices for providing high quality patient-centered therapy services under the new payment model.
,

The hospice service intensity add-on and best practices for end-of-life care

Learn best practices and interdisciplinary approaches that will help you address staffing challenges, increase accountability, and standardize processes to produce an immediate impact.
,

FAQs from the webinar: Effective case conferences: the key to quality case management

Get answers to questions about effective case conferences. Read this FAQ tip sheet by home health executive consultant Jill Dyer, BSN, RN, HCS-D, HCS-O of J.I.D. Consulting & Coding.
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Clinical outcomes after cord blood transplantation

Join us as Dr. Filippo Milano shares how cord blood can be associated with a lower risk of relapse in patients with high risk hematological malignancies, as well as exciting data regarding lower risk of Graft Versus Host Disease (GVHD) in patients receiving cord blood.
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Referral marketing: managing the patient experience for retention and acquisition

Join us for an exclusive webinar to identify unique ways to differentiate while promoting quality of care and a value-added patient experience.
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PDPM countdown: tools for success

CRI Advanced Analytics thought leader Don Maples walks through important PDPM changes and tools to drive PDPM-based billing.
PDGM Leadership Resource
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PDGM: leadership and change management

Whether PDGM represents a gain or a loss for your agency will depend in large part on leadership. Agency leaders must show their teams how to cope and thrive in this time of change. In this important article, Gina Mazza, BSN, RN, CPHQ, shares helpful tips for agency leaders who are navigating highly significant changes today.
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Hospice compliance 2019: confronting a surprising new survey focus

Join renowned hospice attorney Robert W. Markette of Hall, Render, Killian, Heath & Lyman, P.C. for an exclusive webinar that will prepare you and your team for the major survey focus of 2019.
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FAQs from the Webinar - Levels of care in hospice: what you need to know and what you need to do

Get answers to questions about levels of care in hospice. Read this FAQ tip sheet by pioneering hospice physician Marcia Levetown, MD, MMM, HMDC, FAAHPM.
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Ready for survey? What’s next in 2019

Ready for the new behavioral health F-tags effective this year? Learn how you can maneuver through the new Phase 3 requirements and avoid penalties by using tools to develop best practices and ensure compliance with the CMS requirements.
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Specialty pharmacy reporting: Getting the most out of your data with CareTend BI

Join us to learn how CareTend business intelligence tools can satisfy internal and external stakeholder requests.
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Cellular therapy accreditation

Insights and guidance for completing the process and maintaining accreditation.
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Partnerships between CoCs and health care entities

How CoC and health care entity partnerships are leading to sustainable, successful outcomes for the homeless population. Download now.
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Proposed drug rebate rule: potential impacts to PBMs, manufacturers, and pharmacies

Join us to learn about the proposed rule and next steps you can take to comment on this rule.
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Staff orientation in home health: guidance for preparing new staff to join your team

Improving how you educate your staff to provide exceptional care and represent your agency is among the most important actions you can take. Jill Dyer, BSN, RN, HCS-D, HCS-O provides strategies on improving your orientation process.
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Compliant pharmacy marketing practices

Download the free white paper to learn the dos and don'ts to ensure your pharmacy stays within the law.
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Empire Home Infusion Services streamlines intake and documentation with WellSky

Learn how Empire streamlines operations with WellSky Revenue Cycle Services' consulting and training services.
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Quality of care, patient satisfaction, and Transfusion Services at Bassett Healthcare Network

Bassett Healthcare Network has optimized their blood bank technology to improve the quality of care and patient satisfaction.
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Share the Science presents: The sustainability of the national cord blood system

Join us as Kandice Kapinos of the RAND Corporation presents their findings on the sustainability of the national cord blood system.
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Technology capabilities list for SUA information systems

When considering technology to manage Aging and Adult Services programs, SUAs and other agencies should use best practice capabilities to establish requirements for vendors and their solutions. Download now.
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The data-driven specialty pharmacy

Learn how the power of data and reporting tools can transform your specialty pharmacy operations.
PDGM FAQ Resource
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FAQs from the webinar: Getting a headstart on PDGM: an overview for all home health leaders and staff

Get answers to questions about PDGM. Read this FAQ tip sheet by Senior Vice President of Regulations and Compliance at Fazzi Associates, Gina Mazza BSN, RN, CPHQ.
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The real cost of free inpatient scheduling

Many inpatient rehab teams use “free” scheduling tools/workflows in the hope of saving time and money. Explore the inefficiencies behind “free” scheduling and learn ways to optimize your IRF scheduling.
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Medication adherence in specialty pharmacy

Download the white paper to learn how using the latest data, tools, and techniques can improve patient compliance in specialty pharmacy.
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FreshAire CPAP & Supplies grows sales and streamlines compliance

Learn how an Ohio-based HME business boosts sales and streamlines compliance with CareTend software.
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How your pharmacy can establish and maintain relationships with PBMs

Download the white paper to learn how your pharmacy can demonstrate your value in the marketplace and create long-standing relationships with PBMs.
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Effective case conferences: the key to quality case management

Experts agree that maintaining focused, well-organized case conferences is the key to improving case management. Join Jill Dyer as she covers the essential information that will make your case conferences more effective.
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Share the Science presents: How to ensure proper lab sanitization for cord blood processing labs

Learn best practices for keeping cord blood processing laboratory clean, sanitized, and disinfected - crucial for product quality and safety.
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Housing and health care: How CoCs can take the lead in bridging the gap

Learn why Continuums of Care and health systems find collaboration necessary to improve community outcomes, some of the technology challenges they face, and how some are starting to make progress. Download now.
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Levels of care in hospice: what you need to know and what you need to do

Don’t miss this important opportunity for you and your team to deepen your understanding of levels of care and to ensure that your hospice stays on the right side of compliance with effective documentation.
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Kickbacks, Inducements, False Claims and Other Pharmacy Fraud Landmines to Avoid

Join us for a free webinar with Jeffrey S. Baird as he discusses how the pharmacy can properly market its products and services and enter into arrangements with referral sources. Live on February 13th.
PDGM Part 3 Resource - Woman and home health professional
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Empowering clinicians to achieve agency growth

Through thoughtful business strategies, savvy technology decisions, and a leadership philosophy that puts clinicians and patients first, Concierge Home Care grew its census from zero to 1,200 and became a model for scaling and succeeding in home health.
PDGM Part 2 Resource - Woman with Home Health Care
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What every home health agency should know about the Patient Driven Groupings Model: Part II - Digging deeper

Sharon Harder digs into the details of PDGM to provide you with a deeper and more thorough understanding of what lies ahead. This is one of the most extensive resources on PDGM available today.
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Does your hospice team understand service intensity add-on?

Gain a more complete understanding of the SIA benefit and all that it entails, and learn best practices and strategies for ensuring high quality hospice care in the last seven days of life.
PDGM Part 1 Resource
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What every home health agency should know about the Patient Driven Groupings Model: Part I - Getting ready for PDGM

Your agency has less than a year to prepare for PDGM, and adapting will take time and effort. Prepare for PDGM with this helpful resource.
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Using predictive data insights to improve end-of-life care

Infinity Hospice Care is harnessing patient population data to predict mortality likelihood and hospice revocation risk. The agency has used these insights to increase skilled visits by 97% in the last seven days of life.
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Seven essentials for an effective quality management program

Jay Bulot, Ph.D., has spent many years helping states implement quality management programs for Medicaid, aging, and disability agencies. He’s summarized seven key essentials of an effective quality management program based on his experiences. Read more.
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Dissecting the definition of a specialty drug

Join us for a free webinar with Dr. Michael Crowe, as he explores the existing “definitions” of specialty drugs and the multi-factorial elements that belong to this drug category.
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WellSky helps this VOA agency manage all of its programs in one system

Volunteers of America North Louisiana runs 25 programs, including the case management, fund tracking, compliance reporting – even medical billing – using WellSky. Download now.
PDGM Overview Resource
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PDGM: an overview for all home health leaders and staff

Get a comprehensive overview of the Patient Driven Groupings Model (PDGM) from Gina Mazza, BSN, RN, CPHQ, Senior Vice President of Regulations and Compliance at Fazzi Associates.
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Specialty pharmacy drugs: removing the stigma

Download the free white paper to learn the benefits of generic specialty drugs and how specialty pharmacies can promote awareness.
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Exploring specialty pharmacy accreditation

Read our free white paper to gain insights and guidance for completing the process and maintaining specialty pharmacy accreditation.
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Empire Home Infusion Services reduces bad debt to 2.27%

Learn how a New York based home infusion pharmacy recoups hundreds of thousands of dollars of unpaid bills and streamlines billing with WellSky Revenue Cycle Services.
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Biologic Infusion Pharmacy improves cash-to-net revenue by 50%

Managing home infusion reimbursement was challenging for Biologic Infusion Pharmacy. Learn why they switched to WellSky Revenue Cycle Services for full outsourcing.
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FAQs from the webinar: 2019 home health final rule

Get answers to questions about PDGM and the final rule. Read this FAQ tip sheet by Sharon Harder and Jill Dyer to learn what these changes mean for you and your agency.
,

Share the Science presents: stem cell therapies for autism

Michael G. Chez, M.D. presents a broad overview of past and current trials applying stem cell therapy to autism spectrum disorders, as well as future therapeutic opportunities. Co-sponsored by Save the Cord Foundation.
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Road map to starting a specialty pharmacy

Download the free white paper to learn the essential steps your pharmacy can take to transition into the specialty pharmacy marketplace.
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Health policies impacting specialty pharmacy

Join us for a free webinar with Ron Lanton, as he recaps the year and provides updates on what your specialty pharmacy can expect in 2019.
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Helping patients and families make tough choices: A primer for post-acute providers

Renowned physician Dr. Marcia Levetown shares research-based strategies for post-acute providers to help patients and families have important conversations.
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How post-acute care agencies outsource coding to win

Download this tip sheet from coding experts at Fazzi Associates to learn how coding services can increase efficiency at home health and hospice agencies.
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Home health & hospice compliance alert: fall/winter 2018 edition

Download your fall/winter 2018 compliance alert for home health & hospice by compliance expert Sharon Harder. In it, you’ll find the essential information post-acute care providers need to know now.
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Unlocking greater clinical outcomes through caregiver empowerment

Learn strategies for breaking down patient care barriers through caregiver empowerment in our "Unlocking Greater Clinical Outcomes Through Caregiver empowerment" webinar.
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DME & pharmacy software checklist: 8 ways to automate your business using technology

Download our free guide to ensure your DME and pharmacy business is using software technology to its fullest potential.
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The 2019 home health final rule: preparing for change

The 2019 home health final rule is here. Register for this webinar with home health experts Sharon Harder and Jill Dyer to understand new payment rates and compliance initiatives ahead.
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FAQs from the webinar: OASIS-C2 to OASIS-D: making a successful transition

Get answers to questions about the new OASIS-D data set for home health, and learn what the change means for your agency. By OASIS specialist Jennifer Warfield.
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Steps to reduce the risk of a PBM audit

Join us to learn details on PBM audits and what practices your pharmacy should avoid to reduce the risk of future audits.
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Medicaid waiting lists and IDD

As waiting lists grow and resources fail to match the need for Intellectual & Developmental Disability (IDD) programs, here are some of the ways states, providers and coordinating agencies can adapt.
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Balancing productivity and documentation demands

Join us for a free webinar presented by Nancy B. Swigert, M.A., CCC-SLP, BCS-S, President, Swigert & Associates, Inc. to learn how you can analyze your workflow and determine ways you can improve efficiency in order to increase output.
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Specialty pharmacy in the advent of biosimilar medications

Learn the latest biosimilar trends and what your specialty pharmacy can expect in the coming months.
OASIS-D Webinar
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OASIS-C2 to OASIS-D: Making a successful transition

Medicare-certified home health agencies must begin using a new OASIS data set – OASIS-D. Renowned OASIS specialist Jennifer Warfield ensures you’re prepared.
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Home infusion software checklist: 8 key goals your technology must help you achieve

Download our free guide to ensure your home infusion pharmacy is using technology to its fullest potential.
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How states and providers can build better outcomes together

See how Michigan is partnering more closely with human services agencies and healthcare providers to respond to homelessness in the state. Watch now.
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How agencies and hospitals can forge win-win relationships

Learn how human services agencies can work with hospitals to gain funding and enhance the social determinants of health in their community. Watch now.
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7 essentials of an effective quality management program

This step-by-step approach will help you improve care, enhance community health, cut costs and strengthen your provider network. Watch now.
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Billing guidelines for the CMS Cure’s Act transitional rules

As of January 2019, CMS will issue new guidelines that impact the payment for home infusion services. Register today to ensure your organization is prepared for the changes to come.
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The clinician’s guide to the new Conditions of Participation: part 3: QAPI

Download this handy guide to help home health clinicians develop and maintain compliant QAPI programs, as required by the new CoPs. By clinical expert Jill Dyer.
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Home infusion proposed rule: impacts to providers and what to expect

Learn how CMS’s proposed changes might shape the future of home infusion and learn how you can provide informed comments.
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The 2019 home health proposed rule: what it will mean for your agency

Get prepared for 2019 home health proposed rule. Watch this webinar with home health thought leaders Sharon S. Harder and Jill Dyer to ensure you're well informed.
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The 2019 hospice final rule: how to prepare now

CMS updated the hospice quality reporting timeline, introduced a major change for physician assistants, and more. Beth Noyce shares what you need to know.
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Home health & hospice compliance alert: spring 2018 edition

Download this compliance alert to get the essential info home health and hospice providers need to know now. Developed by compliance expert by Sharon Harder.
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Beyond tolerance: how to build cultural humility in hospice teams

Hospice consultant Rev. Dr. Carla Cheatham invites us to abandon shame, consider our cultural biases, and explore practical ways to grow past them.
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FAQs from the webinar: revenue cycle management strategies for success

Get answers to questions about Pre-Claim Review's return and revenue cycle management in home health. By consultant Sharon Harder.
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The 2019 hospice proposed rule: understanding its potential impact on the future of hospice care

Learn how CMS’s proposed changes might shape the future of hospice and learn how you can provide informed comments.
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Revenue cycle management strategies for success – even if Pre-Claim Review returns

Executive management consultant Sharon Harder helps you optimize your home health agency’s revenue cycle process in the face of new billing and cash flow challenges.
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FAQs from the webinar: hospice revocations: risk factors and preventive strategies

Does your hospice team know how you can help reduce revocations? Dr. Marcia Levetown shares helpful strategies and answers to your questions in this tip sheet.
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FAQs from the webinar: what surveyors are looking for now

Download to get answers to your questions about the new CoPs survey standards in home health. Written by clinical expert Jill Dyer.
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Hospice Revocations: Risk Factors and Preventive Strategies

Learn how to prevent hospice revocations and ensure patients and families get the care they need. Presented by Dr. Marcia Levetown.
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The Clinician’s Guide to the New Conditions of Participation: Part 2: The Comprehensive Assessment

Download this guide to help home health clinicians complete compliant comprehensive assessments required in the CoPs. By clinical expert Jill Dyer.
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What Surveyors Are Looking For Now: Understanding the New Level 1 and 2 Standards for Home Health

Prepare for survey and learn about the new CoPs standards that surveyors are looking for. Presented by Jill Dyer.
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FAQs from the Webinar: Survey Preparedness Under the New Home Health CoPs

Get answers to your questions about how to ensure your home health agency is survey ready under the new CoPs. By clinical expert Jill Dyer.
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FAQs from the Webinar: Survey Scrutiny and Your Hospice: New Issues, New Insights

Download to get answers to your questions about how hospices can ace surveys in 2018. By health care attorney Robert W. Markette, Jr., CHC.
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The Clinician’s Guide to the New Conditions of Participation: Part 1: Introduction to Patient Rights

Download this handy guide to help home health clinicians comply with patient rights standards included in the CoPs. By clinical expert Jill Dyer.
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The Top 10 Things You Need to Know About the 2018 Home Health Final Rule

Download to learn the top 10 things your agency needs to know about the 2018 home health final rule. Written by Sharon Harder.
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Survey Preparedness Under the New Home Health CoPs

Clinical expert Jill Dyer shares new insights from CMS to help you prepare for survey under the new Conditions of Participation.
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Survey Scrutiny and Your Hospice: New Issues, New Insights

Learn how hospices can prepare for new survey criteria in 2018. Presented by health care attorney Robert W. Markette, Jr., CHC.
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FAQs from the Webinar: Juggling the New CoPs and Other Applicable Laws

Get answers to your questions about how the new CoPs interact with existing laws. By home health attorney Robert W. Markette, Jr., CHC.
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Juggling the New CoPs and Other Applicable Laws

Complying with new CoPs could put agencies out of compliance with other regulations. Attorney Robert W. Markette, Jr., CHC provides clarity.
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FAQs from the Webinar: Deprescribing in Hospice

Does your hospice know when to deprescribe medications? Pioneering hospice physicians has answers to this question and more in this vital resource.
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Deprescribing in Hospice: Decisions, Discussions, & The Goals of Care

Watch to learn how deprescribing medications can improve patients' quality of life. Presented by hospice physician Dr. Marcia Levetown.
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New Requirements for Home Health Aides

Download this essential guide to new requirements for home health aides under the new Conditions of Participation (CoPs). By home health clinical expert, Jill Dyer.
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The 2018 Home Health Final Rule: Seeing the Big Picture of Our Changing Industry

Watch this webinar on the 2018 home health final rule to learn important insights about the future of the industry. Presented by Sharon Harder and Jill Dyer.
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Home Health Conditions of Participation: Charting a Course for Your Success

Watch this free, 5-part series with over 7 hours of instruction on the Conditions of Participation presented by a renowned faculty, including Arlene Maxim, RN and Sharon Harder.
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Home Health QAPI Self-Assessment Tool

Use ready-to-print worksheet as you begin work on QAPI and as an evaluation of your home health agency’s program. Tool adapted from CMS.
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Hospice Documentation: The Why, What, Where, and When

Get this quick-reference guide to help your hospice team improve documentation. Developed by post-acute care consultant Penny Lovitt, MSN, RN.
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FAQs on Home Health’s New Role: The Clinical Manager

Get answers to your questions about the new clinical manager role required by the new home health Conditions of Participation.
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FAQs from the Webinar: The 2018 Hospice Final Rule

Your questions about the 2018 Hospice Final Rule answered. By hospice consultant Beth Noyce and compliance expert Sharon Harder.
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Home Health Documentation: The Why, What, Where, and When

Download this quick-reference guide that helps agencies and clinicians improve documentation. Developed by home health consultant Penny Lovitt, MSN, RN.
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FAQs from the Webinar: Medicare’s New Emergency Preparedness Requirements for Home Health & Hospice

Compliance expert Sharon Harder answers your questions here. Download includes hazard vulnerability worksheet.
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FAQs from the Webinar: Just Say YES! Ensuring Eligible Patients Are Admitted to Hospice

Hospice physician Dr. Marcia Levetown answers your questions. Features an appendix with LCDs from Palmetto GBA, NGS, and CGS.
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The 2018 Hospice Final Rule: New Insights from Clinical and Financial Perspectives

Watch to learn the key changes in the 2018 hospice final rule. Get clinical and financial insights from thought leaders Beth Noyce and Sharon Harder.
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Medicare’s New Emergency Preparedness Requirements for Home Health & Hospice

Watch this webinar to ensure your home health or hospice agency can weather the storm of new emergency preparedness regulations. With Sharon Harder.
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Just Say YES! Ensuring Eligible Patients Are Admitted to Hospice

Pioneering hospice physician Dr. Marcia Levetown gives you much-needed clarity on identifying patients who qualify for hospice care under CMS guidelines.
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The Home Health Industry Report Card: Five Grades that Reveal Opportunities & Challenges

Thought leader Sharon Harder grades the industry’s performance in this invaluable white paper. A must-read for all agency leaders.​
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10 Things You Need to Know About the New Emergency Preparedness Rule

This new tip sheet helps home health and hospice agencies prepare for anything — including compliance required under the Conditions of Participation.
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4 Powerful Changes That Will Make Your Agency More Efficient & Profitable

Penny Lovitt, MSN, RN gives agency leaders the tools to implement 4 best-practice changes for improvement.
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Let's Solve Face-to-Face: A Proven Checklist for Success

Arlene Maxim, RN presents a deep dive into Face-to-Face (F2F) for home health. Watch this important webinar here.
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Promoting Healthy & Resilient Hospice Teams

Learn how to build and support healthy, effective hospice teams in this webinar with hospice chaplain Rev. Dr. Carla Cheatham.
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Hospice PEPPER: How to Use the Hot Report that Can Improve Your Hospice

Learn how you and your hospice team can use PEPPER in this free tip sheet prepared by hospice consultant Beth Noyce.
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Home Health PEPPER: How to Use the Hot Report that Can Improve Your Home Health Agency

Your home health agency can benefit from harnessing the powerful data in PEPPER. Get this tip sheet to learn how.
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The Hottest Report You're NOT Using... PEPPER: What It Is & How To Get It

Renowned consultant Beth Noyce shows you how to understand and use PEPPER — a powerful, free report for home health and hospice.
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Frequently Asked Questions: Documenting Medical Necessity

Jill Dyer, BSN, RN, HCS-D, HCS-O answers your most common questions about accurately documenting medical necessity in home health.
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Documenting Medical Necessity: Support Need for Skilled Care & Protect Reimbursement

Learn strategies that will improve your team’s critical thinking and enhance your documentation of medical necessity.​
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Frequently Asked Questions About Dementia at End of Life

Dementia can be a challenge for caregivers everywhere. End of life educator Barbara Karnes, RN answers your questions about this disease.
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Dementia at End of Life: What All Post-Acute Providers Should Know

1 in 3 American seniors dies with dementia. Your agency's entire team needs to understand this caregiving challenge.
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New Rules for End of Life Care: What All Post-Acute Providers Should Know

Death is one of the most challenging issues in the caregiving profession. Learn about the dying process and how to talk about it.
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7 Tips for Selecting Home Health Software

Looking for a new technology solution for your agency? Here are the key steps you should take to find the right fit.
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7 Tips for Selecting Hospice Software

Looking for a new technology solution for your hospice agency? Here are the key steps you should take to find the right fit.
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Warm Heart Home Health, Inc. Has a Successful Startup with Kinnser Agency Manager®

Family owned and operated, Warm Heart Home Health is a home health agency success story. See why they chose Kinnser Agency Manager® in the start-up process.
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Providence Home Care of Florida Improves Clinical Notes with Kinnser Link®

Clinicians at Providence Home Care of Florida had a hard time submitting documentation without internet. Kinnser Link® helped them work smarter, not harder.