• Protect your vulnerable populations more effectively with WellSky® adult protective services software

Protect your vulnerable populations more effectively with WellSky® adult protective services software

WellSky Human Services improves investigations with a system built specifically for the unique requirements of adult protective services. We work closely with experts across the U.S. to ensure our solution reflects and facilitates best practices that effectively and systematically address the consequences of abuse, neglect, and exploitation.

Explore our adult protective services solution

WellSky handles the entire adult/elder protective services process, including initial abuse reporting, intake, screening, investigation, and data reporting. With this adult protective service software, you can also include modules for care planning, service authorization and delivery, and financial management.

WellSky collaborates with programs across the country to ensure the adult protective services software’s platform case management functionality has best-of-breed workflows, assessments, forms, and more. In addition, the module can be configured to manage many different case types.

A mobile app equips your team to complete thorough assessments from any location, with or without the internet. With our adult protective services software, you can view victim and perpetrator data from prior cases, saving data entry time and providing immediate visibility into the situation.

Alert notes inform investigators of potential threats they may encounter on-site, such as the presence of dogs or guns. This enables them to take proper precautions during home visits.

Reports and dashboards allow you to easily identify cases where milestones are in danger of being missed, there is insufficient documented activity, or cases appear to be stuck at some point in the process.

WellSky’s adult protective services software eliminates manual entry of Agency and Key Indicators Component data, captures all required Case Component data, and allows you to export case component data for upload to the NAMRS website. An audit report facilitates review of data prior to submission.

Integrate your software with critical incident management (CIM) systems from WellSky and other vendors to collaborate closely with Medicaid agencies and other protective services agencies in your state.

Designed for your success

Manage rising caseloads

With our adult protective services software, streamline intake, enable mobile data entry, and accelerate investigations with better data and operational visibility. Save time with tools built specifically for protective services, including notification and investigation templates.

Identify trends

Track more data points to flag repeat offenders and identify trends in abuse and recidivism. Access the database of participants in previous intakes and investigations, as well as contact histories when documenting new cases.

Minimize risk

Ensure practice and policy are always aligned, schedule critical milestone dates to comply with state regulations, and utilize system alerts to facilitate timely completion of risk assessments and documentation within our adult protective services software.

WellSky Human Services is the most widely used solution for adult protective services today

Extend the power of WellSky adult protective services software

HSS Advisory Board Members

The WellSky Human and Social Services (HSS) Advisory Board provides WellSky with industry insight, counsel and guidance to ensure we are meeting the future needs of our HSS clients and other clients who rely on partnerships with social services providers for whole-person care. Our board members help us validate trends and identify opportunities that can lead to continued innovations that enable our clients to improve the lives of vulnerable populations and build communities that thrive.

Merrill Friedman

Position: Senior Director – Disability Policy Engagement, Elevance Health

Merrill Friedman leads the Disability Policy Engagement team and advocacy strategy for Elevance Health, a leading health benefits company serving nearly 71 million people nationwide through its affiliates.

Merrill Friedman

Senior Director – Disability Policy Engagement, Elevance Health

Merrill Friedman leads the Disability Policy Engagement team and advocacy...

Kathy Greenlee

Position: Senior Director, ADvancing States and former U.S. Assistant Secretary for Aging

Kathy Greenlee was instrumental in founding the Administration for Community Living at HHS.  She also a served as the Secretary of the Kansas Department of Aging and Disability Services.

Kathy Greenlee

Senior Director, ADvancing States and former U.S. Assistant Secretary for Aging

Kathy Greenlee was instrumental in founding the Administration for Community...

Janet LaBreck

Position: Co-Founder of Synergy Consulting Partners and former Commissioner of the Rehabilitation Services Administration

Under her leadership, Janet LaBreck was responsible for promulgating the most substantive national policy regulation changes to the Vocational Rehabilitation program in over 15 years.  In addition to her work at Synergy Consulting and her own consulting business, she is a Respectability and National Braille Press board member.

Janet LaBreck

Co-Founder of Synergy Consulting Partners and former Commissioner of the Rehabilitation Services Administration

Under her leadership, Janet LaBreck was responsible for promulgating the...

J.T. Lane

Position: Chief Population Health & Innovation Officer, Association of State and Territorial Health Officials (ASTHO)

J.T. Lane directs ASTHO’s support of state and territorial partnerships to end the HIV epidemic, state and territorial public health capacity building, rural health innovation, and primary care and public health integration.

J.T. Lane

Chief Population Health & Innovation Officer, Association of State and Territorial Health Officials (ASTHO)

J.T. Lane directs ASTHO’s support of state and territorial partnerships...

Yolanda Stevens

Position: Program and Policy Analyst, National Alliance to End Homelessness (NAEH)

Dr. Yolanda Stevens brings more than 25 years of experience to her role at NAEH. She has spent the majority of her career at the local level on issues related to vulnerable populations-older adults, survivors of domestic and sexual violence, and individuals experiencing homelessness.

Yolanda Stevens

Program and Policy Analyst, National Alliance to End Homelessness (NAEH)

Dr. Yolanda Stevens brings more than 25 years of experience...

Mary Sowers

Position: Executive Director, National Association of State Directors of Developmental Disabilities Services (NASDDDS)

Before joining NASDDDS, Mary Sowers was with Mercer Government Human Services Consulting where she provided consultation and technical assistance to state governments on a wide array of Medicaid-related issues, with a focus on integrated care, home and community-based services, and managed long-term services and supports.

Mary Sowers

Executive Director, National Association of State Directors of Developmental Disabilities Services (NASDDDS)

Before joining NASDDDS, Mary Sowers was with Mercer Government Human...

Sandy Markwood

Position: Chief Executive Officer, USAging

Sandy Markwood is a national advocate for aging issues and a champion for ensuring that older adults have the best supports to age well at home and in their communities. As the CEO of USAging since 2002, she is committed to ensuring that our society values and supports people across the lifespan.

Sandy Markwood

Chief Executive Officer, USAging

Sandy Markwood is a national advocate for aging issues and...

Abby Cox

Position: Senior Director of Aging Policy, ADvancing States

Abby Cox provides strategic leadership over the aging and disability work of ADvancing States, overseeing the analysis of federal regulations and advocating for the reauthorization of the Older Americans Act. Abby is the former Assistant Deputy Commissioner for the Division of Aging Services in Georgia, and also served as Vice President of Business Solutions at WellSky.

Abby Cox

Senior Director of Aging Policy, ADvancing States

Abby Cox provides strategic leadership over the aging and disability...