• Expand your reach and improve care for people with disabilities with WellSky™ Human Services

WellSky helps you stretch Medicaid Waiver dollars further by automating every step of the care process, from eligibility and intake, to assessments and care planning, to claim adjudication and processing. Let WellSky’s Human Services software (formerly Harmony) manage the details, so you can focus on serving more people in need.

Explore our Human Services IDD Payer solution

Single Point of Entry

Our comprehensive solution tracks all client touches and facilitates secure, role-based collaboration among everyone in the care network, which ultimately minimizes the resources needed to deliver quality long-term care.

Care Management

WellSky automates every step of the care process, from eligibility and intake, to assessments, to claim adjudication and processing, enabling more comprehensive care management.

Streamlined Workflows

Streamlined workflows simplify the data entry process, driving consistency and minimizing errors. Appropriate alerts prompt users based on the data collection needs of each program.

Wait Lists

Whether your state prioritizes clients according to acuity or other factors, WellSky Human Services locks in a documented process that protects your state with a clearly defined, objective selection system.

Reporting

Access hundreds of standard reports and generate custom reports to assess operational performance, track outcomes, and comply with funding source requirements. WellSky’s platform provides meaningful insights across all programs that can be used to identify trends and maximize performance.

Funding Management

When a claim is submitted and adjudicated, WellSky Human Services breaks out the total amount into the appropriate state and federal match ratios, carefully tracking your state’s payouts. A full array of budgeting utilities and financial reports track performance against the budget precisely, so you can maximize the number of consumers accepted into your program.

HCBS Compliance

Simplify compliance with the HCBS Quality Framework set by the Centers for Medicare and Medicaid Services (CMS). Standard reports and dashboards allow you to closely monitor CMS-designated desired outcomes.

Designed for your success

Achieve Better Outcomes

Improve quality of care with automation, optimized workflows, and aggregated data. In addition, WellSky’s experience working closely with experts across the care continuum leads to approaches that yield the best possible outcomes for your state.

Maximize Funding Use

WellSky’s solutions are continually updated to reflect legislative mandates and include embedded industry best practices to ensure you can maximize use of available funding sources and balance quality care with costs.

Stretch Your Budget

Bring new efficiencies to every area of your program with WellSky Human Services. Our solutions are accessed online and can be deployed and updated quickly with no capital requirements, reducing the burden on your IT staff.

Over 70% of states use WellSky to manage their human services programs

Extend the power of WellSky Human Services

See why IDD Medicaid waiver programs love WellSky

“[WellSky] gave us the infrastructure to gather the vast number of reports needed by the state, and this has led to our success so far.”

Leah Wade, RNSr. Application Analyst, STAR Kids (Medicaid managed care program in TX)