• Provide coordinated care for those experiencing, or at risk of experiencing, homelessness with WellSky™

WellSky Community Services (formerly ServicePoint) provides a powerful Homeless Management Information System (HMIS) that meets critical regulatory requirements while helping Continuum of Care member organizations manage their programs more efficiently. Built as a comprehensive system with the flexibility to support almost any existing human services business processes, WellSky helps you coordinate person-centered care throughout your community, track outcomes and raise public awareness, and manage multiple grants and funding resources with ease.

Explore our Community Services HMIS solution

Regulatory Reporting

WellSky takes the guesswork out of HMIS data standards. Every report is continually updated for you, ensuring you meet ever-changing requirements. Some of the reports you can generate instantly include, CoC and HMIS Annual Performance Reports, Longitudinal System Analysis Report, Housing Inventory Counts, and Point-in-Time.

Outcomes Reporting

Assess the effectiveness of your community’s homelessness response system through the use of our wide array of prebuilt reports and our ad hoc reporting tools. Our integrated data visualization tools make it easy for you and your stakeholders to see the impact of your work.

Client Management

Assess and prioritize client needs, record client program participation, view activities, and manage wait lists. WellSky Community Services makes it easy to manage case plans, goals and activities, and monitor progress.

Assessments

With WellSky Community Services, everyone across your system can use the same assessments and referral standards, eliminating issues with mismatched data when reporting on client outcomes. Easily tailor your solution to capture information unique to your community’s agency and program needs.

Single Platform

With WellSky, everyone in your network can seamlessly share data in real time. Clients visiting a new provider won’t be asked the same tired questions repeatedly – the answers are already in the system. And with data quality checks built in to the system, we prevent the creation of duplicate client records.

Funding Stewardship

Match each individual client service provided to the specific grant that paid for it. That linkage enables you to give donors and other funding sources full visibility into their investments and confidence in your stewardship of limited financial resources.

Designed for your success

Coordinate Care

Maintain a single client record and seamlessly share data real-time across every organization in your community to ensure each person receives compassionate care wherever they go.

Demonstrate Outcomes

Show your stakeholders that their investment is paying off with detailed, outcome-based metrics, and use that data to enhance program performance.

Simplify Reporting

Complete essential reporting in less time with built-in U.S. Department of Housing and Urban Development (HUD) reports, as well as a comprehensive library of standard reports that have been field-tested and proven within the housing and community services industry.

Over 60% of the nation’s Continuums of Care (CoCs) rely on WellSky

Extend the power of WellSky Community Services

See why agencies love WellSky

“For the last 13 years, we’ve really come to lean on [WellSky], not only for day-to-day issues, but also as an industry leader that knows what is coming from federal funders and what we need to adjust to.”

Lisa HigginbothamHMIS Program Manager, University of Tennessee Knoxville

“[WellSky Community Services] has advanced features that let us report not only to the federal government, but to state and local government, or stakeholders like a board of directors. It shows our information is accurate, and that we are getting effective results for the funding we receive. [WellSky Community Services] is flexible, has lots of features, and everyone can use it. We have volunteers, people in their eighties, who can use it efficiently.”

Gaither StephensCTO, Gulf Coast Partnership

“It’s easy to get the data into the system, and it’s very user-friendly, so the people putting the data in can do it very quickly.”

Bobbie NielsenSystem Administrator, Institute for Community Alliance (Wyoming)