Client Spotlight: Los Niños Home Medical Services
Partnering with our clients to help them achieve operational success is what WellSky does best.
Over the past three years, we’ve helped our client Los Niños Home Medical Services eliminate its paper-based workflows to help streamline and automate processes. We also customized our home medical equipment software solution, CareTend,® to meet patient needs. Leaders at Los Ninos say this has been transformative for their clients, especially children with special needs and other pediatric clients.
Using CareTend, the staff at Los Niños Home Medical Service was empowered with the processes and workflows they needed to succeed in their jobs. Tasks like ordering recurring supplies through a paper-based workflow were significantly reduced through better supporting documentation.
“Communication within departments has improved, and CareTend has helped tremendously with our authorization process. Giving us insights at our fingertips, especially with many people working from home because of COVID-19. We don’t need to rely on paper chart documents anymore,” said Jodi Nicola, Assistant Administrator, Los Niños Home Medical Services.