Applying user experience design and user interface design to help blood banks work smarter
The problem: Technology and people don’t always interact smoothly
Many blood banks suffer from siloed, paper-based workflows, creating data fragmentation across collection. In some cases, relatively minor features in a blood bank platform can lead to considerable frustration and delays.
Technology can help to alleviate these issues by providing helpful tools that can monitor work, check for errors and patient care risks, or identify delays and potential issues. These tools provide an array of alerts, warnings, and messages. But in order to maximize your technology’s usefulness, it must be easy for your staff to understand and navigate.
The solution: Software built to fit the user
Modern hospital software development places greater emphasis on user interface/user experience (UI/UX) design to make systems more user-friendly. The focus today is not just on the task to be completed, but on the people using the software and how they work.
UI refers to the elements with which users interact. These can include input options, such as check boxes, text fields, and dropdown lists; navigational components, such as sliders and icons; and informational assets including notifications and tips. User interface elements can also include sound, light, shape, and color.
UX encompasses the experience users have when they interact with the application (or technology or service). UX designers are responsible for building an experience that is functional, easy, and maybe even enjoyable.
Both elements work closely together to help technology reach its full potential.
Conclusion
A healthcare software solution’s UI/UX design can have as big an impact on productivity. Consider both features and functionality when choosing your next solution.
Download this whitepaper to learn about the impact that user-friendly UI/UX can have on compliance, productivity, and patient safety.