Aligning people, processes, and technology: the value-driven organization
We’re back with the next step in our free, 8-week educational series, Countdown to Value-Based Purchasing: 8 steps to prepare in 2022. This video series is designed to support home health agencies as they prepare for Home Health Value-Based Purchasing (HHVBP). This week we’re focusing on building a value-driven organization by aligning people, processes, and technology.
Building a high performing agency
Building a high performing agency that will succeed under HHVBP requires leadership to be intentional and strategic. Leaders must align their people, processes, and technology to accelerate performance, focusing on the following core areas:
- Raising the bar in agency workforce and culture
- Simplifying organization structure and design
- Creating an engine room with intelligent care management
- Planning for and participating in future innovation and technology
Culture matters
As you strive to build a high performing agency, you must remain team-centric. Culture is extremely important. As we think about raising the bar of agency performance, you need teams that understand how to get to that high level of performance every day.
Simplify, simplify, simplify
It is imperative that you simplify your organization, decreasing organizational complexity when possible. Simplify workflows. Don’t make constant changes to the way a team member is expected to do their job. Strip out any steps in a process that do not add value. It will be important to look at your workflow and remove the pieces that don’t matter.
Creating an intelligent care management program
An intelligent care management program drives care planning and delivery, combining clinical expertise and analytic insights. In HHVBP, it will be key to use technology to leverage your data to help clinicians take the best possible care of their patients, improving performance and driving outcomes across your organization in a standardized and predictable way.
Next steps
To learn more about aligning people, processes, and technology to build a value-driven organization, visit wellsky.com/HHVBP and watch this week’s episode.