You’ve earned it! 5 ways to maintain your specialty pharmacy accreditations

Growing your specialty pharmacy takes more than just luck — it takes a concerted effort to focus on providing quality services to both patients and partners. In recent years, earning accreditation through third-party organizations — including…

PDGM success: 4 steps your home health agency should take now

The Patient-Driven Groupings Model (PDGM) is fast approaching, and the new mandate will force all home health providers to make significant changes to their business operations. Providers that do not make the necessary PDGM updates risk being…
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How PDGM impacts your home health agency’s billing department and cash flow

Read this blog from home health billing expert, Diane Poole of Fazzi Associates to learn how the Patient-Driven Groupings Model will affect your agency.
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5 strategies for achieving data integrity across your provider network

Data integrity is a significant and ongoing challenge for any community-based organization. Here are 5 proven strategies to achieve data integrity, from Tyler Rosensteel, Director of the HMIS at Crisis Response Network (CRN) in Arizona.

The promise of artificial intelligence for human services agencies

The market for AI is expected to grow to $191 billion by 2024. It’s critical for human services and health professionals to develop a vision for how AI and machine learning can help them provide care.
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National Nurses Week clinician of the day: Nicole Chu, RN, BSN, MSN, HCS-D, COQS

Today, we’re highlighting Nicole Chu, RN, BSN, MSN, HCS-D, COQS, clinical informatics specialist for Fazzi Associates, a WellSky company, in this impactful Q&A.
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National Nurses Week clinician of the day: Melissa Tabor, LPN

For National Nurses Week 2019, we’re highlighting Melissa Tabor, LPN, product owner/manager for WellSky Long-Term Care in this impactful Q&A.
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WellSky strengthens interoperability by supporting the human services data specification

We’re excited to announce that WellSky is furthering interoperability by supporting the emerging Human Services Data Specification (HSDS) for Information and Referral (I&R) providers — including 2-1-1s, Area Agencies on Aging (AAAs), Aging and Disability Resource Centers (ADRCs), crisis lines, and more.

PDGM compliance: how to ethically minimize questionable encounters

Read this blog to learn how your home health agency can and stay compliant under Patient-Driven Groupings Model (PDGM) and avoid questionable encounters.

National Nurses Week clinician of the day: Angie Yonkin, RN

Today, we’re highlighting Angie Yonkin, RN, clinical informatics specialist for HCS, WellSky’s long-term acute care division, in this powerful Q&A.
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National Nurses Week clinician of the day: Celeena Hoffmann, RN, HCS-D, COS-C

Today, we’re highlighting Celeena Hoffmann, RN, HCS-D, COS-C, a medical coder for Fazzi Associates, a WellSky company, in this insightful Q&A.

Improving data and care coordination for community-based organizations

Community Based Organizations and the non-medical services they provide have become a vital component of outcomes-based care — an approach focused on the end results of health care. However, when a patient receives multiple home and community-based (HCBS) services, and has several doctors and clinics all providing care at the same time data sharing becomes a challenge.

5 steps to better outcomes from your provider network

Your community-based organization depends on service providers to achieve your mission. Yet managing a provider network effectively is challenging! This 5-step plan to implement a data-driven approach to provider management can improve the lives of people in your community.

The IDD funding crisis: 5 ways technology can protect your reimbursement

Americans with intellectual and developmental disabilities (IDD) face a funding crisis. Here are five steps you can take to protect your agency's reimbursement and your clients' well-being.

5 basic health care concepts to know when partnering with health care providers

Partnerships between health systems and the community lead to more comprehensive care – including preventative care – and address other factors outside the clinical environment to help reduce costs and improve outcomes.

Housing and health care: How Continuums of Care can take the lead in bridging the gap

This blog outlines why it’s increasingly important for CoCs to develop relationships with health care systems, and also identifies the collaboration strategies that are working today and the technology hurdles CoCs must overcome.

4 tips for optimizing your home infusion cash posting process

Read this blog to learn how your home infusion pharmacy can improve your cash posting process.

How the CHRONIC Care Act creates new opportunities for community-based organizations

The CHRONIC Care Act, representing a shift in how Medicare Advantage can coordinate care, including non-medical services, raises significant questions that state policy makers must address.

4 best practices to make your staffing budget airtight

The almost daily pressure to maintain or even lower staffing levels while also ensuring that patients are receiving safe, value-based respiratory care is commonplace for today’s respiratory care manager. Here are 4 best practices that will…

How to attract and retain clients: an interview with renowned physical therapist Karen Litzy, PT, DPT

Karen Litzy, PT, DPT runs a successful, concierge-style PT practice in New York City where clients have the luxury of one-on-one hour-long sessions in the comfort of their home or office. Karen’s promise to her clients is to treat them to…

3 regulatory takeaways for rehab providers from the AMRPA Spring Conference 2018

Written by Shawn Hewitt The American Medical Rehabilitation Providers Association (AMRPA) serves as rehab providers’ beacon for advocacy and is committed to the interests of rehab providers across the continuum of care. Last month, I had…

Your questions answered: APTA Physical Therapy Outcomes Registry

As health care regulations continue to rapidly change, alternative payment models are becoming more common across health care settings. Successfully demonstrating the quality and efficiency of your services is now more important than ever. However,…

New Medicare ID cards are underway for all beneficiaries

by Rebecca Ingalls, Reimbursement Supervisor, WellSky Revenue Cycle Management Due to the increase in fraud and identity theft, especially crimes against vulnerable senior citizens, CMS is already underway with its effort to issue new ID…
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The bright side of logging claim denials in home infusion: 6 tips to learn from past mistakes

By: Kristen LaPlante, Reimbursement Supervisor, WellSky As home infusion reimbursement margins continue to run lean, your organization needs to collect on every service provided, in full. But no one is perfect and claims get denied — even…

7 essentials of an effective quality management program

Dr. Jay Bulot uses his firsthand experience to outline his top 7 tips to help human services agencies develop an effective quality management program.

National I&R Day: A day to be thankful and to look ahead

In 2011 the U.S. Senate declared November 16th as “National Information and Referral Services Day,” to raise public awareness of this important service available to all people in the United States. Every day, tens of thousands of people…

Implementation insights: Northern Kentucky Area Development District’s transition to a technology-based system

The Northern Kentucky Area Development District (NKADD) is an umbrella organization that serves eight counties with an Aging and Disability Resource Center (ADRC) and an Area Agency on Aging (AAA). Since its founding in 1971 and continuing…

Empower growth with tools that encourage personal responsibility

This simple approach can help you avoid a culture of ‘Enabling’ People have an instinctive, human desire to help others. Yet this well-meaning impulse can actually perpetuate rather than solve a problem when you don’t stand up to…

5 ways to boost your visibility with events

Event planning is one of the most powerful tools in your agency’s arsenal. A single event can galvanize your community. Recruit volunteers. Raise funds. And most important — reach struggling members of your community who may not find your…

5 essentials to achieve HMIS data integrity

One of the biggest challenges in HMIS is the issue of data integrity. The process of collecting information in a difficult environment, entering that data accurately, aggregating it correctly and then reporting on it consistently from month-to-month…

Behavioral health data security and HIPAA compliance essentials

Because HIPAA laws apply to mental and behavioral health records, your patients’ protected health information (PHI) must be secure. However, the U.S. Department of Health & Human Services (HHS) has provided “special protections” for…

Webinar 5 recap: home health conditions of participation series

It’s a wrap! Last week, we aired our fifth and final webinar in the Conditions of Participation (CoPs) series. All five webinars in the series are now available on-demand, 24/7 at kinnser.com/cops. You can watch at your own pace, share with…

Webinar 4 recap: home health conditions of participation series

In our fourth Conditions of Participation (CoPs) presentation, Sharon Harder and Jill Dyer, BSN, RN, HCS-D, HCS-O discussed the nuances in patient communications and patient rights. In the frequently asked questions section below, our presenters…

Webinar 3 recap: home health conditions of participation series

We’re more than halfway through the Conditions of Participation webinar series. So far, we’ve covered the CoPs basics, plan of care changes, and QAPI programs for home health. During Webinar 3, Arlene Maxim, RN, Vice President of Program…

Webinar 2 recap: home health conditions of participation series

The second webinar in the series Home Health Conditions of Participation: Charting a Course for Your Success was an eye-opener. Renowned home health consultant Arlene Maxim, RN of Quality in Real Time (QIRT) explored the aspects of the CoPs…

Webinar 1 recap: home health conditions of participation series

Thousands of home health providers attended the first webinar in the Home Health Conditions of Participation: Charting a Course for Your Success series. Presented by renowned educators Sharon Harder, president of C3 Advisors and Jill Dyer,…

3 emergency preparedness resources your agency needs now

Is your agency ready? CMS’s November 15, 2017 deadline for emergency preparedness plans is fast approaching, and you can’t risk being caught unprepared. Now more than ever, both home health and hospice agencies need to be prepared for…

5 hard truths about the new home health conditions of participation

Home health agencies must invest significant time and resources to comply with new CoPs. Here's what the changes will mean for your business.

CMS hospice compare website is online now

Medicare’s new Hospice Compare website launched on August 16. Similar to the existing Home Health Compare website, Hospice Compare provides basic information about hospice care and the Medicare hospice benefit. The website also gives visitors…

CMS Emergency Preparedness Rule: what you need to know now

When disaster strikes, homebound patients are often hit the hardest. Home health and hospice agencies must be ready to continue to provide medically necessary care — no matter what happens. Preparing for the worst means having an actionable…

7 home health & hospice compliance updates you need to know about

Lately, home health and hospice providers have had to stay on their toes to stay in compliance. But this isn’t the time to tiptoe around compliance issues that affect the way your agency runs. Industry thought leader Sharon Harder provides…

3 things you need to know about face-to-face encounters

Medicare’s Face-to-Face requirement is basically the moody teenager of home health care regulations, lamenting “you just don’t understand!” While most teens eventually outgrow being misunderstood, the Face-to-Face encounter continues…

National Healthcare Decisions Day reminds you to make a plan

It’s never too early to talk about advance care planning, and National Healthcare Decisions Day (NHDD) is a helpful reminder that now is the perfect time to make a plan. NHDD is an initiative from The Conversation Project that emphasizes the…

CMS delays both pre-claim review and new conditions of participation

Home health agencies across the nation — especially those in Florida and Illinois — can breathe a sigh of relief knowing that today CMS officially postponed both the effective date of the new Conditions of Participation (CoPs) and the rollout…

Our Valentine’s Day card to caregivers

Caregivers, we know you take your work to heart. Caregiving is a challenging profession, but you do it anyway and provide vital care for those who need it most. Your compassion means the world to the patients and families who rely on you.…

3 things you need to know about PEPPER

Home health and hospice agencies can benefit from the comprehensive data available for free in their PEPPER. But first, you need to know what it is, why you should use it, and how to get it. Here’s what you need to know about PEPPER, the valuable…

CMS issues new conditions of participation for home health

NEW WEBINAR: Get ready for the new CoPs with industry experts Sharon Harder and Jill Dyer. Click here to register. For the first time in nearly 20 years, the criteria for participating in Medicare and Medicaid home health are changing. The…