• Streamline every step of IDD care with WellSky

Whether you provide community supports or residential care for people with intellectual and development disabilities (IDD), WellSky Behavioral Health & IDD Providers (formerly AlphaFlex) provides the complete electronic documentation system you need to be more productive, maximize reimbursement, and provide the best care possible for your clients.

Explore our Behavioral Health & IDD Providers solution

Staff scheduling

WellSky’s powerful, integrated scheduling tool makes it easy to book recurring shifts and appointments for staff and clients. Search and view schedules of multiple providers on a single screen for simpler rescheduling, and view service authorization availability directly in the scheduler.

Service documentation

WellSky Behavioral Health & IDD Providers makes service documentation simple. Your providers can view both long-term and short-term goals on a single screen and use simple selection boxes to document any required prompts and achievements. Service codes populate automatically, and electronic signatures meet payer compliance standards.

Compliance

WellSky’s behavioral health and IDD solution provides visibility to documentation status for each visit. Open sessions without completed documentation are highlighted for quick resolution. In addition, the WellSky system automatically decrements authorizations based on scheduled appointments and notifies you when you need to apply for a reauthorization.

Billing

Our solution empowers you to set up workflows that automatically send documentation from provider to clinical reviewer to billing. Claims ready to be billed are stored in a queue for you to manage based on your IDD payer rules.

Mobile access

WellSky Behavioral Health & IDD Providers enables your team to work from any location with a laptop or tablet, with or without internet connectivity. Data captured while offline is uploaded to your database as soon as the provider reconnects to the internet.

Reporting

Create custom reports and dashboards using any of the data in your system to monitor productivity, track documentation issues, conduct case reviews, and respond to audits.

Residential support

The optional residential module allows you to ensure adequate shift coverage in any location, schedule recurring shifts, electronically track medication administration, and monitor client check-ins/check-outs as they enter and exit the facility.

Designed for your success

Streamline reimbursement

WellSky connects with your state Medicaid provider directly through our electronic data interface (EDI) functionality leveraging secure, compliant 837 and 835 standards. This helps speed time to reimbursement.

Maximize compliance

Workflows, dashboards, and reporting help ensure your team is making progress on services plans, completing required documentation, and billing claims appropriately.

Simplify your practice

Our complete electronic documentation system — with custom form building tools — makes your agency more productive and enables your team to provide better care.

WellSky’s innovative tools for IDD providers provide the support you need for your staff and clients

Extend the power of WellSky Behavioral Health & IDD Providers