• Automate every step of the care process with WellSky® Human Services for Payers

Automate every step of the care process with WellSky® Human Services for Payers

WellSky Human Services (formerly Harmony) manages your Medicaid Waiver, Older Americans Act, and other funded programs in one comprehensive care management system. Whether you’re a state department, agency, or managed care organization responsible for aging, intellectual and developmental disabilities (IDD), behavioral health, traumatic brain injury, or other human services programs, we are your trusted partner. From eligibility and intake, to the assessments your provider network uses, to claim adjudication and processing, WellSky has you covered.

Designed for your success


WellSky Human Services scales to encompass different types of services, and provides  a cross-program view of the consumer.


WellSky has over 20 years of experience integrating with state systems and can interface with clinical, financial, and other data systems.


WellSky Human Services is a Commercial Off-the-Shelf software that can be easily modified, using built-in configuration tools, so you can seamlessly adapt business processes as your needs change.

Approximately 40 states use WellSky to manage one or more human services programs. In addition to the programs featured below, we work with Behavioral Health, TBI, Adult Protective Services, Public Guardianship, and many other programs.

State Units on Aging

State Units on Aging use WellSky to manage their Older Americans Act plans. Organizations rely on us to meet National Aging Program Information System (NAPIS) reporting requirements. Our Area Plans feature simplifies budgeting, automatically enforces policy, maintains a clear audit trail, and allows for visibility into aggregated and detailed data.

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Aging Waivers

WellSky Human Services allows you to simplify Medicaid waiver management with end-to-end tracking of services and claims, and manage state and federal matching funds with less overhead. Our advanced solutions also support your providers with the fastest possible remittance.

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IDD Waivers

Stretch your IDD resources further with our array of budgeting utilities and financial reports that can track performance against budget and allow you to maximize the number of people accepted into your program. WellSky simplifies compliance with the Home and Community-Based Services (HCBS) Quality Framework with reports and intelligence tools that allow you to closely monitor CMS-designated desired outcomes. In addition, WellSky Behavioral Health & IDD Providers (formerly AphaFlex) syncs directly with WellSky Human Services to optimize data exchange.

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Managed Care Organizations

WellSky’s comprehensive assessment technology allows you to operationalize any state-required assessments, which can be conducted via mobile regardless of whether you’re connected to the internet. It also supports person-centered support/care plan creation, service authorization, and automation of critical processes.

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