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    • Expedite prescription delivery and grow your business
      with Home Infusion Software, CareTend, powered by WellSky®

    Expedite prescription delivery and grow your business with CareTend, powered by WellSky®

    / Home Infusion

    Manage operations from intake to delivery with the power of automation. Our home infusion pharmacy software provides easy access to processing, delivery, and inventory data, so you can focus on the business of caring – helping patients receive their medications when they need them. With CareTend®, you have the information you need so you always know where your business stands. 

    Explore our home infusion pharmacy software

    CareTend eliminates data overload and manual reporting. Your staff can easily access the data points they need and schedule reports to run on a regular basis. With our home infusion software, save time and keep track of metrics crucial to your success, including revenue adjustments, bad debt reserve, DSO, A/R aging, COGS, and more – all at the touch of a button using home infusion software.

    Expedite prescription processing with real-time workflow tools that increase output and reduce delays. Lock in a proven workflow system that advances tasks through each stage of completion while managing staff and identifying opportunities for improvement – all within a customizable dashboard.

    Improve productivity by delivering more medications in less time by connecting your office with drivers in the field through web-based route planning and real-time delivery updates. With our home infusion software, your patients receive their medications on time, every time.

    CareTend supports your pharmacists by providing clean instructions, ensuring that prescriptions are filled accurately every time, including compounded drugs. With real-time updates, you can reduce the time spent managing refills with home infusion billing software.

    With CareTend, you’ll spend less time tracking inventory and more time servicing patients with our proven barcode technology. Our barcode tools automate ordering, receiving, warehousing, and withdrawal of supplies, ensuring you never have too much or too little on hand. You’ll also eliminate manual work, reduce errors, and easily report inventory metrics across multiple locations with real-time perpetual inventory control.

    CareTend’s customizable dashboard allows you to easily identify backlogs with real-time warning notifications. With our home infusion billing software, spend less time searching for errors and more time processing orders to drive efficiency and profitability.

    Designed for home infusion providers

    Real-time data

    Live data and real-time workflow tools keep you and your team in the know so you can focus on delivering medications to your patients.

    Mobile delivery

    CareTend is accessible on all of your connected devices (tablets, laptops, phones) so you and your staff are always on top of what’s happening in your business.

    Comprehensive

    Our home infusion pharmacy software combines everything your pharmacy needs into one convenient application, streamlining tasks, improving communication, and facilitating collaboration.

    More than 10,000 people use WellSky’s home infusion technologies daily

    Extend the power of CareTend

    Engagement manager powered by Citus Health

    Delivery management

    E-Prescribe with Surescripts

    Controlled substance reporting

    PA automation with CoverMyMeds

    WellSky Revenue Cycle Management Services

    Resource management

    Referral management

    Industrial-grade APIs

    Interoperable

    Improve patient engagement and communication for your home infusion and specialty pharmacy business with CareTend’s engagement manager, powered by Citus Health. The home infusion software’s integrated engagement manager allows staff to send secure messages in real-time, provide on-demand patient education, and automate manual processes — including electronic signatures, digital delivery tickets, patient satisfaction surveys. With the engagement manager, your pharmacy can increase client satisfaction, lower costs, and improve therapy-adherence rates for better financial and patient outcomes.

    WellSky Delivery Manager, available through an integration with CareTend, helps home infusion providers manage workflow and logistics in a way that helps keep costs down. Wellsky Delivery Manager helps providers save time and money by:  

    • Managing deliveries and shipments using a web-based solution and a complementing mobile application
    • Route optimization and visualization using Google Maps
    • Track deliveries with real-time delivery truck tracking
    • Electronic signature capture and delivery logging
    • Proof of delivery with longitude, latitude, and photo
    • Offline capabilities using mobile
    • Full integration with Fedex, USPS, UPS, and other couriers for shipping 

    Eliminate paper and save time while ensuring patients receive the correct medications with CareTend’s integration with Surescripts. The integration allows you to receive e-prescriptions and grow your referral networks without the headache of chasing paper.

    Take advantage of our controlled substance reporting tools built into CareTend that allow users to satisfy state-specific reporting requirements for these high-touch drugs. Easily satisfy PDMP reporting for all of the states where your organization dispenses controlled substances, in a consistent format that ensures compliance.

    Streamline prior authorizations with CareTend’s CoverMyMeds integration. Home infusion users that conduct real-time claim adjudication can benefit from this integration that allows you to start requests for all medications and plans, automatically initiate and send requests to providers, and reduce prescription abandonment.

    Grow your cash and lower bad debt with WellSky’s home infusion billing software and collection services that work to collect every dollar you are owed for home IV and specialty pharmacy services. From complete outsourced billing and collections to audit analysis, collection projects, and due diligence services, our team provides a comprehensive solution for all your revenue cycle needs. With proven results to lower bad debt to 3% or less, lower DSO below 50 days, and target cash-to-net revenue at 97%+, you can trust WellSky to improve profitability.

    Learn more

    Take control of your productivity with WellSky Resource Manager, the only resource management in healthcare software that provides predictive and actionable insights, resulting in higher quality care. Our capacity management tools allow organizations to monitor variations in inpatient and client demand, helping teams take corrective actions to improve compliance and quality, while efficiently allocating labor. 

    Learn more about resource management 

    Receive, respond, and review all patient referral activity in a single electronic system. Improve relationships with acute partners through direct communication and increased visibility to referral sources.

    Learn more

    RESTfull based APIs enable CareTend to connect and real time exchange data with a variety of commercial and proprietary software systems clients may use within their organization. 

    Locating, using, and sharing of clinical data across the continuum of care is enabled through CareTend’s connection to interoperability networks. Leveraging the WellSky Interoperability Exchange, organizations using CareTend can easily enroll patients into the CommonWell network, where they can search for and contribute patient information in support of continuity of care.